Associate-Customer Service Phone Job Vacancy at Sutherland

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Associate-Customer Service Phone Job Vacancy at Sutherland

Job Summary

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals.

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Customer Service Consultants in this role get to:

  • Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
  • Respond to inquiries about products and services, processing payments, or performing general account maintenance.
  • Up-selling customers to new products or services may be encouraged.
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Qualification and Experience

The most successful candidates should have:

  • High school diploma or GED
  • Demonstrated ability to perform at a high level, to support our high volume of inbound calls
  • Excellent verbal and written communication skills; proficient reading skills required
  • Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
  • Prior customer service experience preferred

HOW TO APPLY?

CLICK HERE TO APPLY ONLINE

CLOSING DATE OF APPLICATION

The closing date of the application is September 30, 2022.

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