Associate-Customer Service Phone Job Vacancy at Sutherland
Job Summary
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals.
If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Customer Service Consultants in this role get to:
- Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers.
- Respond to inquiries about products and services, processing payments, or performing general account maintenance.
- Up-selling customers to new products or services may be encouraged.
Qualification and Experience
The most successful candidates should have:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Multi-tasking skills showcased through the use of several applications; experience working with CRM applications preferred
- Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
- Prior customer service experience preferred
HOW TO APPLY?
CLOSING DATE OF APPLICATION
The closing date of the application is September 30, 2022.
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