March 27th, 2024 at 08:45 am
AT Ghana Latest Career Opportunity
ROLE: Retail Shop Executive
Job Summary
The successful candidate will work as a retail executive in the Customer Experience department, reporting to the shop manager and interacting with customers to improve their service experience.
Key Responsibilities
- Participate in all training sessions and personal development exercises.
- Participate in all team briefing and coaching programs to improve service delivery at the shop.
Process
- Ensure healthy acquisitions and compliance with activations.
- Responsible for improving the client experience in the shop.
- Enforce adherence to all customer service policies and protocols.
Customers
- Ensure that all customer queries/complaints are resolved in accordance with SLAs.
- Ensure good T-NPS and CES ratings.
Qualifications & Experience
- A bachelor’s degree from a recognized university.
- 2–3 years of retail experience.
Core Competencies
- Proficient in retail operations, analytical and problem-solving capabilities, and planning abilities.
- Excellent interpersonal skills, effective communication abilities (oral and written), and cultural awareness.
Location: Accra.
How to Apply for the Job
Interested and qualified candidates should submit their applications and curriculum vitae to: Recruitment@at.com.gh
Please include the role you are applying for in the email subject.
Closing Date: March 29, 2024.
Are you ready to join our dynamic and inventive team? AT increases the value of its people by providing long-term growth and opportunity in an ever-changing work environment. Our principles are at the heart of all we do and reflect who we are: simplicity, transparency, and relevance. Begin your adventure to join our world-class team and have a fulfilling career.
How to Apply for this AT Ghana Career Opportunity
Closing Date: March 5, 2024
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