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Kempinski Hotel Invites Job Applications


Kempinski Hotel Invites Job Applications

POSITION: IT Manager

This position is in charge of managing all local computer technology and services in the hotel, which can include, but is not limited to: networks, hardware, operating systems, anti-virus, internet access and all related systems, office automation, and email systems, departmental systems for front office, back office, sales and catering, personnel, spa, and other network-based software supporting these systems; network security and compliance;

Principal Responsibilities

The hotel’s first point of contact for all computer-related issues.

  • Resolve technical or operational issues reported by users.
  • Ensure that the equipment is in good working order and that the application’s performance is optimal.
  • Ensure that all 24-hour systems (such as the front office, POS, email, and internet) are monitored and that technical support is available at all times.
  • Make sure backups are done and examined regularly.
  • Follow Kempinski’s policies about computer system security and operation.
  • Coordination of any new application installations or upgrades to existing apps.
  • Coordination and approval of all new hotel-specific software development in compliance with Kempinski policy and standards.
  • Implement all corporate IT policies and processes, as well as conduct an annual self-audit.
  • Give ideas on how to improve access and the usage of information in the hotel.
  • When it comes to the technical operation of computer technology hardware and software, take guidance from the Corporate IT department.
  • Inform Corporate and regional IT, General Manager, and Hotel Management of IT status, hazards, and possibilities.
  • Communication with computer suppliers and the Kempinski Corporate IT Department is your responsibility.
  • All IT budgets must be prepared and submitted on schedule.
  • Responsible for managing and controlling all IT budgets according to an agreed-upon plan and budget.
  • With the department heads for all of the business’s IT-supported areas, put together and test a business continuity strategy.
  • Maximize employee productivity and morale within the department while adhering to hotel norms and local legislation.
  • Employees should be scheduled by various business levels to improve productivity while minimizing payroll expenditures.
  • Using a set of policies and procedures, choose and recruit suitable employees for the department.
  • Identify personnel with potential for advancement and/or transfer and establish appropriate development plans for them in collaboration with the Director of People Services.
  • Work within all budgetary constraints.
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Expertise, Knowledge, and Skills

  • Master’s or Bachelor’s Degree in IT Administration or Management Information Systems
  • A minimum of ten years of experience in IT and the hospitality industry is required.
  • Preferably, a combination of a business area or regional role involved in Hotel system configuration and administration, as well as working knowledge of service industry operations, and managerial and international experience.
  • PMS by Opera
  • S&C Micros Opera POSITION ORS/SFA/OCIS
  • MS Office Windows AD LAN and WAN deployments
  • GroupWise Watchguard Guest-Facing Technologies from Novell
  • Solutions for Telephony and Communication
  • Accounting Services and Guest Service Solutions
  • Solutions for HSIA

How to Apply for this Kempinski Hotel Job

Click Here to Apply Online

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Closing Date: January 12, 2024

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