February 7th, 2022 at 08:40 am
M-KOPA is the pioneer and global leader of Connected Asset Financing that offers millions of underbanked customers access to life-enhancing products. Our advanced connected asset financing platform combines digital micropayments and IoT connectivity to offer access to products including solar lighting, televisions, fridges, smartphones, financial services, and more.
Our mission is to make financing for everyday essentials accessible to customers in Africa and beyond so they can achieve progress in their lives. Through the power of connected devices, we establish a unique and secure relationship with our customers, allowing them instant access to a product whilst building ownership over time through flexible micro-payments. Through regular payments, customers can unlock access to more products and services to continue their relationship and build their credit history with M-KOPA.
The scale and impact of our work are massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
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POSITION: Regional Manager
About the job
As a Regional Manager, you will lead M-KOPA’s Ghana’s sales team, strategy, and execution. You will develop annual and quarterly sales planning, build and lead a high-performing operational and sales team, grow M-KOPA’s sales channels and be responsible for overall sales targets.
Responsibilities.
- Lead M-KOPA’s strategic planning for sales operations and distribution including
- Driving M-KOPA’s sales strategy and direction in Ghana
- Leading sales forecasts, demand planning, and revenue across all channels
- Defining operational plans for the sales team and ensuring continuous improvement.
- Securing the budgeting process tied to overall P&L targets.
Lead M-KOPA’s sales channel and retail management including.
- Leading sales development performance and intervention across all channels.
- Growing retail partnerships distribution and increasing sales share of existing channels.
- Strengthening key account relationships at the management level with M-KOPA partners
- Tracking and analyzing sell-out across all channels in collaboration with M-KOPA’s business intelligence and data teams.
- Securing the budgeting process tied to overall P&L targets.
Lead M-KOPA’s sales channel and retail management including.
- Leading sales development performance and intervention across all channels.
- Growing retail partnerships distribution and increasing sales share of existing channels.
- Strengthening key account relationships at the management level with M-KOPA partners
- Tracking and analyzing sell-out across all channels in collaboration with M-KOPA’s business intelligence and data teams.
Responsibilities.
- Lead M-KOPA’s sales force management including;
- Managing M-KOPA’s direct field force and promoters in indirect channels including recruitment, training, coaching performance management, and budgeting.
- Overseeing and monitoring the performance of M-KOPA field sales managers.
- Defining KPIs across sales teams, developing operational reporting, and supporting target achievement.
- Structuring and implementing incentive and commission programs for agents and sales teams tied to key business objectives.
- Ensuring all sales agents and managers are fully trained on M-KOPA sales methods and processes for customer onboarding and escalation.
Lead M-KOPA’s go to work planning for sales including;
- Executing route to market plans for all products across all sales channels and marketing segments.
- Ensuring brand visibility across all channels, managing and overseeing promotional activities.
- Responsible for executing merchandising, branding, and sales assets working in collaborating with M-KOPA’s marketing teams.
- Identifying trends in the market to assist and enhance marketing executions.
Drive M-KOPA’s customer growth and retention including;
- Defining and monitoring business milestones and activations plans based on agreed annual and quarterly targets.
- Aligning sales goals and processes to ensure strong customer credit performance repayment.
Incumbent Requirements.
- Passionate about our mission of upgrading lives and making products more affordable and accessible.
- Three (3+) years of experience in sales, preferably working in electronic device sales, FMCH, or financial services, with the capability for strategic decision making and demonstrated business.
- Inspiring teams to get the out of them and enjoy delighting customers with excellence in service delivery and execution
- Proven ability to build and manage a network of field teams and regional representative and support functions in a comparable industry
- A visible, proactive, and personally involved leader with excellent organizational, influencing, and cross-cultural communication skills both verbal and written
- Highly motivated and have a strong sense of ownership
- High integrity and openness combined with a commitment to good governance
HOW TO APPLY
CLOSING DATE: February 25, 2022