Latest Job Recruitment at Cummins Inc.
We are seeking a skilled Onsite Service Technician to become part of our team focused on Services, Maintenance, and Diagnostics within our Field Service Department located in Tarkwa, Ghana.
Responsibilities
In this position, you will be influenced in the following manners:
- Customer Interaction: By interacting with customers politely and professionally, you will establish solid connections and guarantee their requirements are addressed swiftly and effectively.
- Effective Repairs: By utilizing specialized instruments and adhering to established protocols, you will identify and carry out simpler repairs, guaranteeing top-notch service.
- Preventive Care: Training customer staff on preventive care and fundamental repairs will aid them in better managing their equipment, thus minimizing downtime.
- Problem Escalation: By raising unresolved concerns to more skilled technicians or supervisors, you’ll guarantee that intricate issues are handled swiftly.
- Precise Record-Keeping: Accurately filling out necessary documents, including service worksheets and warranty claims, aids in preserving clear records and bolsters business operations.
- Ongoing Education: Engaging in training that aligns with your skills and business needs will ensure you stay current on the newest techniques and tools, improving your efficiency.
- Workspace Upkeep: Maintaining cleanliness and proper functioning of your workspace and tools will guarantee a safe and effective working environment.
- Health and Safety Compliance: Following all applicable Health, Safety & Environmental guidelines and reporting any problems will contribute to a secure work environment for all.
DUTIES
To excel in this position, you will require the subsequent:
- Strong Diagnostic Abilities: Skill in converting customer issues into repair strategies, utilizing specialized tools and software to identify and fix malfunctioning parts.
- Expertise in Electronic Service Tools: Understanding of the necessary hardware and software tools for service tasks, along with the capacity to analyze their outcomes to identify subsequent actions.
- Comprehension of Engine Systems: Ability to assess the interplay of electrical and mechanical components utilizing tools and service literature to diagnose and fix effectively.
- Product Repair and Maintenance Skills: Proficiency in fixing and servicing mechanical/electrical items, adhering to standards to guarantee quality repairs and reduce customer expenses.
Qualifications
Education and Experience
- Apprentice Certified Power Generation or Engine Technician (Desired)
- Technical diploma from an appropriate vocational institution.
- Present applicable electrical certification (optional)
- Locally acceptable driving license
- Entry-level experience in field service work
- Moderate understanding of and/or experience with power generation or engine products.
- Experience in High Voltage/ Low Voltage (optional)
- Experience in customer service
- This role might necessitate licensing to adhere to export controls or sanctions regulations.
How to Apply for this World Vision Job Advertisement
Closing Date: February 24, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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