Exciting Career Opportunity Telstra Health
POSITION: Delivery Manager
This is a one-of-a-kind opportunity to join an extraordinary team of health and technology specialists who are working to solve some of the most pressing issues confronting the health and aged care sectors.
Telstra Health provides software solutions and platforms for connecting health information, patients, and providers. We provide our services to pharmacies, public and commercial hospitals, primary care, diagnostics, Indigenous health, and aging, disability, and community care sectors in Australia, the Middle East, Canada, and the United Kingdom, as well as government and other health funding agencies.
You, too, can help shape the future of healthcare by joining Telstra Health now!
What is the opportunity?
As a Delivery Manager, you will be in charge of overseeing the delivery of products in Telstra Health’s EMEA portfolio and will be involved at all stages of the implementation process.
The Delivery Manager leads efforts to improve care outcomes and provide a more integrated healthcare experience for the community by effectively managing delivery schedules, resources, and technical and non-technical stakeholder expectations.
This position will require you to work at our key overseas locations around the EMEA area. Due to worldwide opportunities, the function may be required to be based in these jurisdictions on occasion or for extended periods of time (up to two years). Frequent travel between areas within the region is likely to be required due to client and market demand.
About the role:
Focusing on achieving important deliverables and projects within the GcC and EMEA area, the delivery manager will drive project outcomes:
- Delivery Methodology: Become an expert in implementing appropriate delivery techniques, such as agile, hybrid, or waterfall practices, mentoring teams, and assuring delivery.
- Responsible for project planning, execution, monitoring, control, and closure.
- Facilitate the definition of project scope, goals, and deliverables.
- Define the project tasks and resource requirements.
- Manage project resource allocation by communicating effectively with internal and external stakeholders.
- Plan and schedule project timelines.
- Track project deliverables.
- Monitor and report project progress to all stakeholders.
- Manage the project within the budget.
- Implement and manage project adjustments and interventions to meet project objectives.
- Product Collaboration: Work with implementation teams to ensure feature viability, estimate, and deliver on product priorities.
- Delivery Leadership: Lead internal and external teams, support teams as needed with product delivery, and serve as the ‘go-to’ person for any delivery concerns. Ensure product delivery meets expectations and follows Telstra Health’s delivery guidelines.
- Reporting: Manage operational reporting procedures as stated (including engagement and employee performance).
- Vendor Management: Oversee relationships with technology vendors, partners, and service providers, reviewing performance, negotiating contracts, and ensuring alignment with company goals, service level agreements (SLAs), and other agreed-upon metrics.
- Risk Management: Ensure that risk management is implemented and applied to product delivery.
- Process Development: Help build internal procedures and delivery mechanisms.
About You:
- Relevant Bachelor’s or undergraduate degree (e.g., information systems, information technology, etc.)
- Capability in finance/accounting is desirable.
- Experience with the healthcare sector and hospital finance systems is desirable.
- Experience directing large programs to deliver technical goals.
- Experience managing outcomes and capabilities in large business environments, including assistance for teams of over 20 staff members.
- Two years or more of experience working with software product organisations, managing the supply of SAAS software or equivalent products.
- Experience with project coordination activities, which include:
- Project planning
- Resourcing/scheduling
- Budgeting/forecasting
- Team/Stakeholder Engagement
Benefits
What are some of the advantages of the business?
- We prioritize retaining good talent. We help our great employees build career opportunities within the company. Our People Leaders are dedicated to consistently improving their teams, celebrating triumphs, and discovering growth possibilities.
- When you join us, you join a team of specialists. Our team has a multitude of skills, expertise, and knowledge in a variety of health and technology sectors for you to draw from, so there will be plenty to learn and do!
- With the support of our parent business, Telstra, we are part of an even larger team of changemakers. Our start-up culture, which is backed by one of Australia’s most well-known companies, ensures that innovation is always at the forefront.
- A free Telstra mobile plan for qualifying employees.
- 30% discount on a variety of Telstra products and services.
- Career Break and Study Assistance
- Continuous improvement through numerous learning programs, access to O’Reilly and LinkedIn Learning, and much more.
- You and your family can get free professional and private support 24 hours a day, seven days
- Employee rewards program that offers savings on shopping, electronics, gym memberships, movie tickets, health insurance, and more.
We are dedicated to establishing an inclusive and friendly atmosphere. We welcome Aboriginal and Torres Strait Islander people, as well as people of all backgrounds, to apply, especially those who care for and live with a handicap. Even if you do not tick all the boxes above, we encourage you to apply immediately
We are a Circle Back Initiative employer. We promise to react to all applicants, and you will hear from us soon.
How to Apply for this Career Opportunity Telstra Health
To apply, submit your CV and cover letter to Recruitment@health.telstra.com.
Closing Date: January 31, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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