AT Ghana Latest Career Opportunities

January 22, 2024

1557

AT Ghana is seeking to recruit qualified, motivated, and experienced individuals for the following positions:

1 . SME South – Team Lead

In charge of daily gross adds acquisition.
Lead a team of BDMs to meet specific goals.
Recruit and train salespeople to meet sales targets.
Manage pre-sales interactions with customers.
Manage client interactions after the sale.
Organize designated sales storms.
Create a route strategy and major actions to meet both revenue and gross-added targets.
Receive and manage all stock allocated to the team.
Engage developers in the real estate industry to deliver fixed data and home broadband services.
In charge of daily gross adds acquisition.
Recruit and train salespeople to meet sales targets.
Manage pre-sales interactions with customers.
Manage client interactions after the sale.
Organize designated sales storms.
Manage the performance and development of BDMs.

A university degree in any field with a focus on business management, economics, or a related discipline.
At least two years of sales and account management experience in an enterprise solutions setting (ideally in telecoms).
Prior experience selling business solutions, preferably in telecommunications.
Strong interpersonal and communication skills
Ability to work independently.
Ability to contribute to “thought leadership” across Enterprise Business and customer organizations.

2. Network Performance Specialist

Promotes a customer-centric organization.
Drives technology towards zero downtime through proactive problem detection.
Document best practices for handling customer complaints.
Performance Indicators and Measurements
Verify and publish performance indicators along with relevant business advice.
Create and implement E2E performance measurements.
Create relevant network dashboards in collaboration with DWH, BI teams, and other business units.
Supervise perception measurements, conduct frequent customer surveys, and translate QoE/QoS into technology.
Own network performance management tools.
Assurance of a satisfactory network experience.
Provide network visibility across all touchpoints (voice, data, and B2B).
Monitor all RCAs relating to network issues and provide recommendations to guarantee ongoing network improvement.
Enforce SLAs for network faults and resolution.
Generating regular and ad hoc management information and reports.

Requirements: Bachelor’s degree in Telecommunication Engineering or Computer Science, 3+ years of expertise in telecommunications networks, and knowledge of telco business processes (ideally the eTOM model).
A degree in management or project management is advantageous.

Location: Accra.

How to Apply for these AT Ghana Career Opportunities

Interested and qualified candidates should submit their applications and curriculum vitae to: Recruitment@at.com.gh

Please include the role you are applying for in the email subject.

Closing Date: January 31, 2024.