Royal Senchi Hotel Calls For Job Applications
POSITION: Rooms Division Manager
Responsibilities
- Manage the daily operations of the front office and housekeeping departments.
- Ensure high levels of guest satisfaction and respond to any concerns or complaints swiftly.
- Develop and implement policies and processes to improve the guest experience.
- Conduct regular training and development workshops for employees.
- Monitor and manage departmental budgets and expenses.
- Ensure the cleanliness and maintenance standards in all guest rooms and public areas.
- Respond to guest inquiries and handle any issues in a timely and professional manner.
- Keep accurate records of guest input and make modifications based on it.
- Monitor and manage inventory levels of housekeeping materials and equipment.
- Prepare and provide frequent reports on departmental performance to upper management.
- Implement and monitor quality control procedures for consistent service delivery.
- Assist in the recruitment and selection of new employees.
- Conduct performance reviews and give comments to staff.
- Stay current with industry developments and best practices to continuously enhance operations.
- Attend monthly management meetings and assist with strategic planning.
Required Skill or Experience
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple projects and work under pressure
- Strong organizational and time management skills.
- Attention to detail and a will to uphold high standards.
- Proficiency in Opera PMS and the Microsoft Office Suite
- Understanding of health and safety regulations.
- Ability to work flexible hours, including Saturdays and holidays.
- Strong problem-solving abilities and the capacity to make swift decisions
- Experience with budget management and financial reporting
- Ability to function well in a team setting
- Understanding of cleaning and front office operations.
- Strong analytical abilities and data interpretation
- Capable of handling guest complaints and resolving issues professionally.
- Experience with inventory management and procurement
- Ability to create and administer policies and procedures
- Yield Management Skills
- OTA relationship management
How to Apply for The Royal Senchi Hotel Job
Send your application, CV, valid ID, and copies of all applicable certificates to hr@theroyalsenchi.com.
The application deadline is two weeks from the publishing date.
Closing Date: October 30, 2024
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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