New Job Recruitment at First National Bank
POSITION: Client Service Representative – Takoradi
To deliver exceptional service to consumers by ensuring that they are served promptly, understanding their needs, and processing their requests.
Welcome to First National Bank, Ghana, home to the #Changeables. We create for shapeshifters and provide products and services that make us very proud of the people who make it possible.
As a member of our Retail Banking talent team, you will be surrounded by unique skills, diverse minds, and an adaptive workplace that delivers on the promise of curiosity. Now is the moment to see yourself as part of a team of specialists who work together to drive effective change.
Are you somebody who can:
- Increase the net profit of the business.
- Deliver a great customer experience based on the Balanced Scorecard principles.
- Manage the migration of accounts from transactional to self-service.
- Manage the growth of active customer accounts to expand the client base.
- Maximise cross-selling opportunities and build client connections.
- Track, control, and influence sales operations with the specific goal of meeting previously established sales targets.
- Comply with governance in terms of legislation and audit standards.
- Check all transactions daily to ensure that new business applications are closed within the required timeframe.
- Track, control, and influence sales and service activities with the specific intention of increasing sales and service efficiencies.
- Follow the procedures and methods outlined in the Golden Rules.
- Provide accurate and dependable sales and service statistics.
- Manage your personal development to strengthen your competencies.
You’ll be an excellent candidate if:
- Have the relevant degree/qualifications.
- Have 4–5 years of experience in a comparable workplace.
You will gain access to:
- Opportunities for networking and collaboration.
- A tough work environment.
- Opportunities for innovation.
We could be a match if you are:
- Adaptable and inquiring.
- Thrive in a collaborative work environment
If you want to move forward, apply now. We look forward to communicating with you.
How to Apply for this Job Recruitment at First National Bank
Closing Date: 10th July 2024
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