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New Job Advertisement at Old Mutual


March 17th, 2023 at 10:15 pm

New Job Advertisement at Old Mutual

Position: Client Service Consultant (Fixed Term)

Job Description

This role is responsible for helping a wide range of clients over the phone or in person, in line with business, process, and compliance rules.

Duties and Obligation

  • Give customers and middlemen service over the phone and in person.
  • Stick to service and quality standards and meet daily production standards.
  • Follow business, process, and compliance rules.
  • Build and keep in touch with other departments, middlemen, and sales advisors.
  • Manage your relationships with customers in person or over the phone.
  • Check your own work for quality and make sure it meets service and quality standards.
  • Work well with other people to get business results.
  • Tell clients what they need to do and how to do it, and help with other things like client feedback or questions.
  • Do general office work like following up, calling clients back, and making policy changes.
  • Takes care of customer complaints and questions and finds answers.
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Requirements: Skills, Qualifications and Experience required

  • A bachelor’s degree in any field from a recognized college or university is required.
  • Excellent skills in writing and talking to people
  • Excellent skills at managing relationships
  • Good skills for getting along with other people
  • Highly structured and organized, able to handle multiple tasks at once and set priorities.
  • Results-oriented
  • Competencies
  • Innovative Reporting on Customer Relations and Relationship Management
  • Strong database management ability (Excel, Access etc)
  • Execution Getting Things Done/Action-Taking

How to Apply for this Job Advertisement at Old Mutual

Click Here To Apply Online

Closing Date: 19th March 2023

Also, For more Job Opportunities CLICK HERE

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