MTN Ghana Latest Employment Opportunity
POSITION: Analyst, Carrier Operations
Job Summary
You will be in charge of the daily activities related to voice and SMS services for wholesale national roaming. Your goal is to help meet revenue and cost targets.
Context
You will work in a fast-paced and competitive telecommunications industry that is heavily regulated. Understanding social responsibility is important. We focus on local needs for both business and government, and we operate in a multinational setting with diverse cultures. MTN values its employees and believes in knowing their needs to create a positive work experience. We aim to provide a workplace where everyone feels valued, inspired and can reach their full potential. This environment encourages creativity, improves productivity, and strengthens relationships for a common purpose.
Key Tasks
- Build and maintain partnerships with telecom companies.
- Negotiate contracts, service agreements, and pricing with carriers.
- Be the main contact for resolving issues and escalations.
- Oversee the setup and management of carrier services.
- Ensure that services meet performance standards.
- Work with engineering teams to manage network capacity.
- Improve carrier routes and processes for cost efficiency.
- Collaborate with carriers and internal teams to fix issues.
- Keep accurate records of agreements, pricing, and usage.
- Ensure all activities follow telecom regulations.
- Assist with audits for carrier services.
- Monitor costs to stay within budget.
- Look for ways to save costs by consolidating or negotiating with carriers.
- Provide reports on carrier spending.
- Work with various teams to achieve operational goals.
- Support new product launches that need carrier services.
- Update stakeholders on any changes related to carriers.
Qualifications
- Education: A bachelor’s degree in business or a technical field.
- Experience: At least 3 years of relevant experience in roaming carrier operations or a similar field.
- Skills: Knowledge of data analytics tools (like Excel and Power BI) and billing systems.
- Project and stakeholder management skills.
- Strong communication skills.
- Must embody MTN’s values: Inclusion, Care, Integrity, Agility, and Respect.
Working Conditions
- Work can be done from anywhere and at any time, with personal accountability.
Location: Accra.
How to Apply for this MTN Ghana Latest Employment Opportunity
Interested candidates should use the reference number MTNFSCPM002 2025 in the email subject line and save their CVs with their names. Applications should be sent to MTNGhanaRecruitment@mtn.com
Closing Date: February 13, 2025.
Please share which of the five MTN values resonates most with you and why (limit 250 words). Only shortlisted candidates will be contacted.
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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