Latest Job Advertisement at Cummins
We seek a skilled Field Service Technician to become part of our team focused on Services, Maintenance, and Diagnostics for our Field Service Department in Tarkwa, Ghana.
Job Purpose
In this position, you will have an effect in the following ways:
- Effective Repairs: By identifying and performing simpler engine repairs on-site at the customer’s location, you guarantee reduced downtime and swift problem resolution.
- Customer Engagement: Your polite and professional approach will foster strong connections with customers, improving their overall experience and contentment.
- Anticipatory Service: Foreseeing and meeting customer requirements swiftly guarantees effective service and builds confidence.
- Technical Skills: Utilizing specific tools and adhering to established protocols guarantees superior repairs and upkeep, minimizing the chances of subsequent problems.
- Preventive Maintenance: Carrying out regular maintenance tasks aids in avoiding significant failures and prolongs the life of engines and associated parts.
- Problem Escalation: By referring unresolved issues to more skilled technicians or supervisors, you guarantee that intricate problems are handled efficiently.
- Precise Record-Keeping: Filling out necessary documentation correctly aids in preserving service records, backing warranty claims, and guaranteeing adherence to quality standards.
- Ongoing Improvement: Recognizing further service possibilities and participating in continuous training keeps you informed about the newest skills and business needs, enhancing overall service quality.
DUTIES
To achieve success in this position, you will require the subsequent:
- Tool and Vehicle Upkeep: Make sure all tools function properly and inform your manager about any problems. Maintain service vehicles clean and in proper functioning condition.
- Diagnostic Abilities: Convert customer issues into resolution strategies utilizing mechanical and electronic repair tools. Verify repairs by replicating the issue and record the outcomes for payment and historical reference.
- Electronic Service Instruments: Recognize and utilize the correct hardware and software tools for service tasks. Analyze the findings to establish the subsequent actions for resolving the service.
- System Evaluation and Fixing: Examine the interactions of electrical and mechanical systems utilizing tools and service manuals. Carry out repairs and maintenance according to guidelines to maintain quality and reduce customer expenses.
QUALIFICATIONS
Education/ Experience
- Fundamental experience in field service work
- Moderate understanding of and/or experience with engine products
- Experience in customer service
- Trainee Qualified Engine Technician (Preferred)
- Diploma in vocational studies from an appropriate technical school
- A regionally recognized driving license
- This role may necessitate licensing to adhere to export control or sanctions regulations.
Cummins is an employer that provides equal opportunities. Our policy ensures equal employment opportunities for all qualified individuals, regardless of race, gender, colour, disability, national origin, age, religion, union membership, sexual orientation, veteran status, citizenship, gender identity, or any other legally protected status.
How to Apply for this Latest Job at Cummins
Closing Date: June 30, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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