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Job Opening at BRAC Ghana Savings and Loans Ltd


June 17th, 2024 at 10:18 am

Job Opening at BRAC Ghana Savings and Loans Ltd

POSITION: Area Manager

Company Profile

BRAC Ghana Savings and Loans Ltd. (BGSL) is a socially responsible for-profit organization that engages individuals, particularly women, in sustainable economic and income-generating activities in Ghana. Our objective is to deliver responsible financial services at the bottom of the pyramid. BGSL is a subsidiary of BRAC International Holdings B.V. (BIHBV), which works in seven countries spanning Africa and Asia.

PURPOSE: Oversee all MF activities in an area.

Job Description

  • Major responsibilities include weekly branch visits to all branches in the area.
  • Visit at least one group and reconcile passbooks as you visit each branch.
  • Branch Manager and provide relevant suggestions for revisions. If serious abnormalities are discovered, s/he should take immediate action.
  • Visit at least three current and three late overdue borrowers to guarantee that overdue payments are collected from defaulting clients.
  • Analyze trend reports and provide input to BM.
  • Review audit and monitoring reports and order BM to prevent abnormalities from recurring.
  • Review target and achievement reports and devise a strategy to meet the target.
  • Write observations, comments, and feedback in the feedback register, and instruct BM to follow up on those suggestions.
  • Ensure that Credit Officers and BMs follow up on the recovery of written-off loans.
  • Check the office documents:
  • Examine admission forms, monthly meeting minutes, attendance registers, leave applications, leave registers and movement records.
  • Conduct a meeting with all program workers.
  • Ensure that all staff are familiar with microfinance operational processes and the MF Operational Manual.
  • Every month, hold an all-staff meeting.
  • Launch legal action against corrupt employees through the Legal and Compliance manager.
  • Take on overall supervisory responsibilities for all programs functioning in the Area.
  • Client satisfaction and outcomes management-related:
  • Ensure that all MF staff follow the Microfinance Staff Code of Conduct and treat clients with respect.
  • Ensure that clients receive the highest quality service, both in the field and at branch offices.
  • Follow up on clients’ complaints/concerns/opinions during branch visits, taking appropriate action and recommending adjustments.
  • Review the client’s poverty profile and regional targeting to confirm that it aligns with BRAC’s mission.
  • Review client-level results data regularly in comparison to targets and make recommendations as needed.
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Safeguarding responsibilities:

  • Implement the safeguarding policy to foster a culture of safety at all levels of the programme.
  • Serve as a primary source of assistance, guidance, and expertise on safeguarding to create a safe workplace.
  • Responsible for ensuring that team members receive adequate training, support, and access to resources about issues detected and addressed under the safeguarding policy and procedure.
  • Follow the safeguarding reporting procedure in the event of a reportable occurrence, and encourage others to do the same.

Required Skill or Experience

  • EXPERIENCE (include sector/industry): Preparing cash and bank transactions, requisitions, certificates, and reconciliation statements.
  • Knowledge of the applications Microsoft Word and Microsoft Excel.
  • Experience: At least three years of experience working in a microfinance or financial institution.
  • Knowledge, Skills, and Competencies:
  • Computer expertise of MS World, MS Excel, and the Internet
  • Demonstrates strong communication, writing, and reporting skills in English. Has 3 years of experience as a microfinance manager.
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SPECIFIC EDUCATION/PROFESSIONAL QUALIFICATIONS

  • Degree/Masters Concentration/Major: Related Discipline

How to Apply for this Job Opening at BRAC Ghana Savings and Loans Ltd

All qualified and interested candidates should send their cover letters and CVs, along with photocopies of educational credentials, to bgslhirings23@gmail.com by June 29, 2024.

Please provide the name of the position on the cover letter.

Females are encouraged to apply.

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