May 5th, 2022 at 06:58 am

Head of Claims & Recoveries at Donewell Insurance Ltd

Donewell Insurance Ltd has a vacancy for the following positions: HEAD OF CLAIMS & RECOVERIES

Job Summary

• Assess and process claims by performing a factual and/or formal analysis per claim guaranteeing an efficient and technically flawless assessment of claims from clients in line with defined processes and guidelines.

Duties and Responsibilities

• To begin with, Perform a variety of routine and complex administrative and technical work in accepting, coordinating, and administering Claims.
• Secondly, Responsible for the timely administration of claims reported. This includes investigations, evaluation, and subsequent settlement of claims within the guidelines set by the Company and the Regulator.
• Then, Ensure proper file composition to support the payment of claims.
• Also, Prepare supporting files for all accident, including photographs, police reports, damage estimates, and subsequent financial and legal findings. Negotiate with companies for adjustment of losses.
• Moreover, Analyse links between individual claims and calculate exposure per event
• Furthermore, Follow up on potential recoveries
• In addition, Coordinate claim committee meetings
• Afterwards, Provide professional advice regarding claims settlements to the legal division, and if necessary, to the Board Technical Committee.
• Besides that, Ensure quality management of claims through best practices.
• Thereafter, Maintain the highest ethical standards while representing the company on claim settlements and case investigations.
• Again, Analyse trends in Claims management and advice the company on how to manage risks to reduce our exposure.
• Finally, Identify training needs and develop technical and leadership skills of staff to respond to the department needs.

Skills and Specifications

• Written and verbal communications skills
• Ability to compose accurate, timely, and professional correspondences to all parties associated with cases and claims relating to the Company.
• Ability to respond to call out situations after hours, on weekends, and holidays.
• A good knowledge of insurance law and other relevant laws.
• Excellent negotiation skills.
• Ability to deal with conflicts.

Education and Qualifications

• Minimum qualification of a first degree in any of the Social Sciences, finance or business administration. A professional qualification in insurance preferably, ACII 3. Plus a minimum of 12 years’ experience in the Insurance Industry, five (5) of which should be at the management

Mode of Application

Interested candidates should forward their applications to reach the following address:  recruitment@donewellinsurance.com by Friday, 13th May, 2022.

Please note that only shortlisted candidates will be contacted.

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