Exciting Career Opportunity at WTW
POSITION: Account Executive
As an Account Executive, you will contribute to the management and growth of a client portfolio by identifying and meeting their Health and benefits needs. When necessary, the function will also assist the Head of Health & Benefits. All parts of client servicing, including the compilation of client documentation, support with claims management, and client database management, will be key areas of accountability.
The Role
- Prepare invoice paperwork, renewal questionnaires, quote slips, and client guides for clients.
- Assist Senior Brokers in managing larger clients’ insurance, risk management, and programs, assuring high-quality service delivery.
- Develop and maintain professional relationships with insurers, clients, and other important stakeholders (internal and external), while representing Willis Towers Watson.
- Keep detailed client data on Willis Towers Watson systems, facilities, and databases.
- Compare renewal terms to those of the previous year and notify the broker of any changes.
- Collaborate with the offshore Operations Support team (Mumbai) to ensure documentation preparation and delivery.
- Respond to claims inquiries from clients and offer advise on the claims process.
- As needed, communicate with insurance assessors.
- Manage workflow and diary systems, ensuring that agreed-upon claim standards are met and claims are settled on time.
- Maintain the claims database, ensuring that all information is kept up to date.
Every year, contribute to the overall achievement of new business targets.
Qualifications
- A bachelor’s degree in business administration or a similar subject is required.
- Account management experience of at least 5 years is required.
- Excellent oral and written communication skills, both individually and in small groups
- Outstanding report-writing and correspondence abilities
- The ability to prioritize tasks, meet deadlines, and work under duress
- A team player who can exhibit credibility and garner trust
- Proficient in all Microsoft Office products
- A quick learner with the desire to take on extra responsibilities as needed
How to Apply for this Career Opportunity at WTW
Closing Date: January 10, 2023
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