Bandwidth Global Calls For Job Applications
Job Title: Dispatcher / Client Relations Manager
Job Overview:
We are looking for a well-organized and customer-focused Dispatcher (CRM) to oversee the day-to-day operations of trucking fleet firms situated in the US. This function ensures that all deliveries are carried out efficiently, safely, and in accordance with corporate rules and industry requirements. Whether you’re an experienced dispatcher or just starting out, we provide an intense training program that will equip you with the knowledge and resources you need to thrive in this profession.
Key Responsibilities:
- Fleet Coordination: Plan and deploy drivers and vehicles to the most optimal locations based on customer needs, specifications, and requirements.
- Communication: Act as the primary point of contact for drivers, providing all required information and directions to guarantee timely and effective deliveries.
- Route Optimization: Plan and alter routes to increase efficiency, lower fuel costs, and fulfill delivery schedules.
- Monitor Deliveries: Track and oversee delivery status, responding quickly to any delays or concerns to guarantee high levels of customer satisfaction.
- Compliance: Ensure that all operations comply with federal, state, and local standards, as well as corporate safety and operating protocols.
- Record Keeping: Keep accurate records of vehicle movements, driver logs, and other pertinent documentation for reporting and compliance.
- Problem-Solving: Respond quickly and resolve operational issues such as mechanical breakdowns, delays, or emergencies.
- Customer Service: Provide great customer service by keeping clients informed of delivery statuses and responding to any issues or requests.
Required Skills and Competencies:
- Establishing and managing client and customer relationships;
- Operational excellence
- Excellent communication mastery.
- Conflict Resolution and Problem-Solving.
- Strategic thinking.
- Multitasking.
- Problem-solving.
Qualifications:
- Diploma or Bachelor’s degree in Business, Logistics, or equivalent; extra education in logistics, transportation, or a related sector is preferred.
- Prior experience in dispatching, logistics, or a similar function is preferable but not needed.
- Proficiency with Microsoft Office and appropriate dispatch/logistics software.
Training and Development:
We believe in investing in our employees’ development. Whether you’re new to the business or want to improve your abilities, our comprehensive training curriculum covers every area of dispatching, from operational best practices to customer interactions. We also provide continual learning opportunities to support your career progress.
How to Apply for this Bandwidth Global Job
Please submit your CV or resume to: careers@Bandwidthglobal.com. Candidates should live in or near Tseaddo and Osu.
Closing Date: October 30, 2024
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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