Kempinski Hotels Calls For Job Applications
POSITION: Training Executive
Job Description
The overall goal of Hotel Training is to ensure that the hotel is using both “off-line” and “online” learning tools provided by Kempinski to ensure that as a company, we are developing and growing talent within the organization, securing the hotel’s ability to deliver exceptional guest service and drive the hotel’s profitability for the owner.
A Hotel Training Executive’s overall responsibilities include assisting the training manager in accomplishing the aforementioned mission statement while also preparing and developing for future training leadership or operational roles.
Key Responsibilities
- Help the Training Manager set up a training network under Kempinski standards.
- Assist the Training Manager in ensuring that all departments with corporately produced Training BITES have properly implemented them and that they reflect all hotel-specific rules and procedures.
- Implement the training marketing plan specified by the Training Manager.
- Support Kempinski’s DNA and brand immersion programs.
- Continuously seek and promote new techniques, practices, and processes that will increase the efficiency of the training services provided.
- Complete the Kempinski Experience Assessment (KEA) checks as directed by the hotel management.
- Identify potential training talent, then suggest and develop Master Trainer candidates.
- Assist the Training Manager in ensuring that the Kempinski Training Monthly report is completed accurately monthly and the results are updated in the Regional Training Consolidation.
- Lead by example and promote Kempinski’s key values.
- Help to complete the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool).
- Promote and implement Kempinski Corporate Training’s policies and procedures.
- Understand and carefully comply with the rules and regulations outlined in the staff handbook, as well as the hotel’s fire, cleanliness, and health and safety standards.
- Collaborates with local and international educational institutions to recruit and select students for internship opportunities at the hotel.
- Assists in creating the L&D schedule and sharing it with management to ensure that learning resources and opportunities are maximized.
- Participates and promotes sustainability in company projects and activities.
- Maintains contact with local hospitality institutions through events like guest lectures and site visits.
- Organizes the learning environment, course notes, attendance sheets, and any other resources needed for classroom learning programs.
- Organizes learning environments, course notes, attendance cards, and any other resources needed for classroom learning programs.
Skills, Knowledge, and Expertise
- Tertiary education in a recognized institution.
- Specialization in Human Resource Development/Education is advantageous.
- A minimum of two years of relevant experience in the hospitality business.
- Facilitation and presentation skills for small and large group training sessions with colleagues at all levels are advantageous.
- Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word).
- Oral and written English must be excellent.
- Strong communicator with presentation and influence skills.
- Strong interpersonal skills, including the ability to work with colleagues from other cultures and communicate effectively with colleagues at all levels.
- Driven and able to work independently and proactively in a dynamic workplace.
- Capability to contribute and collaborate effectively in a team.
- Creative and resourceful.
- Flexible and capable of embracing and effectively responding to change.
Notice
We would like to formally inform you that Kempinski Hotel Gold Coast City does not request or impose any fees or charges on potential applicants during the consideration of their candidacy or at any other stage of the recruitment process. Individuals seeking to work with us must exercise caution and avoid trusting any organization or individual who pretends to represent us and charge fees for facilitating or gaining employment opportunities. We appreciate your understanding and cooperation in this subject. Thank you.
How to Apply for this Kempinski Hotels Job
Closing Date: August 10, 2024
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