Kempinski Hotels Calls For Job Applications
POSITION: Assistant Banquet Manager
Kempinski Hotels is seeking an Assistant Banquet Manager to join our team. If you hold a BA or BSc in Hospitality Management, bring five years of experience with at least one year in an F&B management role, and want to grow into a Banquet Manager position, this opportunity offers the perfect platform to advance your career in European luxury hospitality.
Why Kempinski Hotels?
Kempinski Hotels stands as Europe’s oldest luxury hotel group, renowned for impeccable service, elegant properties, and a commitment to creating unforgettable guest experiences. We believe in developing our talent from within, which is why this role is designed to help you grow into the position of Banquet Manager. As Assistant Banquet Manager, you will join a culture that values passion for Food & Beverage, people orientation, entrepreneurial thinking, and analytical rigor. Moreover, you will work alongside a culinary team dedicated to excellence, all while representing a brand synonymous with luxury.
Your Mission
You will assist in managing a service team within the banquet outlet, working in close cooperation with the culinary team. Your focus will center on delivering a courteous, professional, and efficient service that aligns with outlet, hotel, and Kempinski standards. Additionally, you will drive sales, maximize profit, and set an example for your team through punctuality, professional appearance, and unwavering commitment to quality.
Key Responsibilities
Your role spans team leadership, operational excellence, financial management, and guest relations. Here is what you will tackle:
Leadership & Team Management
- You will take responsibility for Banquet Supervisors, Waiters, and Waitresses, guiding them toward exceptional performance.
- Setting an example by reporting to duty punctually while wearing business attire according to the hotel’s dress code and Kempinski grooming standards maintains high standards of personal appearance and hygiene.
- Assigning responsibilities to subordinates through a multi tasking principle and checking their performance periodically builds a capable, flexible team.
Financial & Operational Management
- You will assist in leading the outlet efficiently in costs and expenses, constantly delivering the highest quality while driving high top line revenue and profit.
- Understanding the monthly profit and loss statement of the department gives you financial insight.
- Producing reports and analysis of the outlet and attending monthly performance meetings keeps management informed.
Guest Service & Problem Resolution
- You will provide a professional and courteous service at all times, ensuring that all employees of the assigned outlet follow your example.
- Handling guest enquiries and complaints in a courteous and efficient manner, then reporting to the Head of Department or Assistant Head of Department, ensures proper follow up with the guest.
- Performing upselling for all items offered by the department as well as offering alternatives increases revenue and enhances guest satisfaction.
Training & Communication
- Understanding thoroughly the concept of the outlet and assuming training responsibilities as requested by the Banquet Manager builds team capability.
- Assisting in communication within the outlet and attending daily or weekly outlet meetings with the Culinary Team fosters teamwork and constant development.
- Attending and contributing to necessary staff meetings, departmental trainings, and hotel initiated trainings keeps your skills sharp.
Operational Procedures & Systems
- Ensuring that the place of work and surrounding areas stay clean and organized at all times reflects your professionalism.
- Knowing how to operate the existing POS system based on your trained responsibility level ensures smooth transactions.
- Planning daily routine checklists and station divisions according to the work schedule keeps operations running efficiently.
- Ensuring that opening and closing procedures established for the outlet are followed maintains consistency.
Acting Roles & Special Duties
- Acting as a Manager on duty in the absence of the Banquet Manager demonstrates your readiness for greater responsibility.
- Acting as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department shows your versatility.
- Conducting all outlet meetings in the absence of the Banquet Manager keeps the team aligned.
- Attending all daily or weekly Food & Beverage Meetings in the absence of the Banquet Manager ensures continuity.
Inventory & Supplier Relations
- Assisting in carrying out scheduled inventories of products and operating equipment prevents shortages.
- Supporting activities and cooperation with suppliers strengthens our vendor relationships.
- Coordinating the review of the outlet’s operations manual updates annually as requested by the Banquet Manager keeps documentation current.
Reporting & Discipline
- Reporting incidents that require disciplinary actions immediately to the Banquet Manager ensures timely resolution.
- Undertaking reasonable tasks and secondary duties as appointed by the Head of Department demonstrates your flexibility.
- Then, responding to any changes in the department as dictated by hotel management shows your adaptability.
What You Bring to the Role
We are looking for a candidate with the right education, experience, skills, and personal attributes. Here is what you need:
Education & Experience
- A BA or BSc in Hospitality Management or a related field, preferably from a hotel school.
- Five years of experience with a minimum of one year in an F&B management role, preferably in banquet operations.
Skills & Competencies
- Ability to work independently, thrive under pressure in challenging circumstances, and come up with proactive, rational solutions.
- Excellent written and verbal communication skills.
- Ability to establish and retain effective working relationships with hotel staff, clients, and vendors.
- Ability to identify and delegate tasks effectively.
- Excellent organizational and time management skills.
- Applies a professional, confidential, and ethical approach at all times.
- Works in a safe, prudent, and organized manner.
- Ability to operate computer and office equipment.
- Proficiency in Excel, PowerPoint, and Word.
Core Values & Personal Attributes
- Passionate for Food & Beverage.
- People oriented with a genuine care for team and guests.
- Passionate for European luxury.
- Entrepreneurial and straightforward.
- Strong business acumen and sense of responsibility.
- A natural leader and team player.
- Analytical thinker who is flexible and reliable.
- Tolerant, open minded, and able to work well under pressure.
Why This Role Suits You
- Luxury Brand: You will represent Kempinski Hotels, Europe’s oldest luxury hotel group.
- Career Growth: This role is designed to help you grow into Banquet Manager.
- Dynamic Environment: You will work in a fast paced, event driven setting where no two days are the same.
- Global Standards: You will learn and apply world class service and operational standards.
Ready to Lead?
If you possess the qualifications and drive to excel as Assistant Banquet Manager, we want to hear from you. Prepare your application highlighting your F&B management experience, your passion for luxury service, and your readiness to grow into a leadership role. Join Kempinski Hotels and become part of a team that creates unforgettable guest experiences. Apply today.
How to Apply for this Kempinski Hotels Job
Closing Date: 30th April 2026
NOTE:
Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.
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