Job Recruitment at Concentrix Limited Company
POSITION: Content Moderator
Position Summary
As an Advisor I, Content Moderator fluent in English, you will be instrumental in protecting the user experience on a prominent global digital platform. Your main duty will be to assess and regulate content in various formats (text, image, video, ads) to confirm it complies with community guidelines and platform rules.
You will serve as a protector of digital integrity, making sure that user-created content adheres to legal, ethical, and platform-specific standards, while promoting a secure and respectful online atmosphere.
Key Duties/Core Responsibilities
- Oversee and evaluate user-generated content (UGC) to confirm it complies with platform regulations.
- Make timely and precise content moderation choices in accordance with set guidelines.
- React suitably to flagged or reported material across different categories.
- Ensure impartiality and uniformity when dealing with sensitive or explicit content.
- Refer complicated or unclear cases to higher-level moderators or policy specialists.
- Offer insights on policy deficiencies and rising patterns for ongoing enhancement.
- Work together with team leaders, support teams, and policy managers to ensure moderation quality is upheld.
- Guarantee adherence to confidentiality, data protection, and ethical guidelines.
- Follow designated schedules, including rotating shifts and deadlines for performance goals.
Applicant Profile
Education:
- Minimum of a bachelor’s degree (in any field) accompanied by a solid academic performance.
Experience:
- Acceptable for entry-level positions; should show ability to learn quickly and exhibit personal drive.
- Having prior experience in content moderation, trust & safety, or customer service is beneficial.
Language:
- Proficient in the English language; able to produce clear, mistake-free reports or content evaluations.
- Proficiency in English – at least B2 level.
Technical Abilities:
- Capable of verifying facts and swiftly obtaining reliable information through search engines and reputable websites.
- Fundamental computer skills and the capability to swiftly acquire new tools.
- Strong typing speed and expertise in MS Office applications.
Interpersonal Skills:
- Strong analytical thinking and high attention to detail.
- Emotional fortitude to assess delicate material with expertise.
- Excellent collaboration skills and flexibility in a changing setting.
- Capacity to implement policy uniformly and maintain objectivity in stressful situations.
Extra Attributes:
- Focus on digital security, virtual communities, and accountable content.
- The capability to express intricate content matters clearly and succinctly.
- An affirmative and moral stance on platform integrity.
Availability:
- Readiness to work rotating shifts, which may include evenings, weekends, and holidays.
How to Apply for this Job Recruitment at Concentrix Limited Company
Closing Date: June 30, 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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