October 26th, 2023 at 09:47 am
Job Opening at Process & Plant Automation Ghana Ltd
Role Title: SALES ENGINEER
This position also provides a chance for industry engineers with the mindset and mentality for sales. As a Sales Engineer, you will have the unique chance to combine technical experience with people skills and business knowledge to assist customers in locating the most cost-effective solutions to their technical needs.
DUTIES AND RESPONSIBILITIES
- Responsible for meeting the executive leadership’s monthly, quarterly, and annual sales targets.
- Pursuing new clientele and business possibilities
- Maintaining and managing existing customer portfolios in order to ensure a zero-loss sales regime via a customer retention program
- Working within agreed-upon budgetary constraints
- Must be well-versed in the features, functions, benefits, and usage trends of each product.
- Demonstrate mastery in the use, functionality, benefits, and drawbacks of your items on a consistent basis.
- Microsoft Outlook, Excel, Word, PowerPoint, NetSuite, and SFDC are all used proficiently.
- Conduct industry analysis – Serve as a resource in updating Lead Sales Engineers / Department Heads on the latest industry trends and new products.
- Conduct Customer Installed Base surveys and generate reports that provide insights into opportunities, competitive information, and the performance of on-site instruments. This may necessitate the Sales Engineer gathering client data and input, which must be relayed to leadership for future product development and introduction.
- Maintain control over all sales orders in transit by liaising with the Logistics/Finance department to ensure the timely arrival of customer purchases to avoid late deliveries.
- Support the Lead Sales Engineer’s directives and instructions.
- Advice on market trends, urgent demands, and future requirements to the Lead Sales Engineer and General Manager.
- Meet your weekly call and customer visit goals. The Sales Engineer will be expected to deliver a weekly report to the Sales Lead outlining the outcomes and challenges of weekly customer engagements.
RESPONSIBILITIES OF THE QUALITY MANAGEMENT SYSTEM
- Ensure that sales operations are in line with QMS quality standards and regulations.
- Work with customers to understand their needs and expectations, and ensure that all sales operations adhere to departmental sales processes.
- Using officially recognized channels, keep accurate records of sales operations, agreements, and customer interactions.
- Identify chances to improve the sales process, customer satisfaction, and overall quality performance through regular customer interactions and feedback to the HOD.
- Participate in all assigned QMS-related training sessions and share QMS information with other team members.
- Participate in internal audits of sales processes and QMS to ensure compliance and continuous improvement.
RESPONSIBILITIES FOR ORGANIZATIONAL HEALTH, SAFETY, AND ENVIRONMENT:
- All TAGG OHS&E procedures must be understood and followed.
- Respect all safety procedures, rules, and instructions.
- Risk Evaluation
- Identifying and reporting hazards
- Knowledge of the proper use of all tools and equipment as needed
COMPENSATION: Reasonable
Required Qualifications or Experience
KNOWLEDGE, SKILLS, AND ABILITY
- Workload planning and prioritization
- Customers come first.
- Pay close attention to the details.
- To improve quality processes, combine QMS knowledge with a continuous improvement attitude.
- The ability to quickly grasp new concepts
- The ability to multitask and work under time constraints.
- A keen business sense and a strong commercial awareness.
- A willingness to collaborate as part of a team in order to produce new and unique ideas.
- Positive Attitude
- OHSE-recommended safety awareness and risk assessment.
- Observance of OHSE duties
- Writing a Report
- Negotiation abilities.
- CRM systems are used.
INTERPRETATIONAL SKILLS
- Show behavior that is consistent with the company’s goals and values.
- Maintain a high level of integrity.
- Seek out and build on the ideas and contributions of others.
- Participate as a team player by involving others in decisions and plans that affect them.
- Recognize when collaboration and resource leveraging are required to add customer value.
- Develop networks with coworkers and customers to improve communication and information flow.
- Quickly adapt to new systems, concepts, and processes implemented to help with change.
- Adjust the level of detail and the type of communication to match the demands of others.
- Proactively provide relevant parties with timely updates and information.
- In order to clarify others’ points of view, ask questions.
- Listen without disrupting others.
EDUCATIONAL QUALIFICATION AND EXPERIENCE
- Bachelor’s degree or equivalent in the following fields: electrical engineering, petroleum engineering, mechanical engineering, environmental engineering, computer engineering/computer science, physics, and mathematics (or studies connected to science).
- A minimum of one (1) year of experience in a comparable capacity is required.
- Applicants with experience in the primary sectors, such as mining, minerals, metals, and cement, will be given preference.
How to Apply for this Job Opening at Process & Plant Automation Ghana
Please send your CV to jobs@automationghana.com if you are interested.
Closing Date: 10th November, 2023
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