December 27th, 2023 at 07:44 am

Front Desk Supervisor Jobs in USA – AdventHealth Jobs 2024

At AdventHealth, we strive to expand the healing ministry of Jesus Christ. It asks us to be His hands and feet, completing the sense of wholeness in others. Our tale is one of hope for the restoration and healing of the body, mind, and soul. Providing personalized, all-encompassing care is the priority for our more than 80,000 caring and qualified caregivers working in hospitals, doctor’s offices, urgent care centers, skilled nursing facilities, home health agencies, and hospice centers.

The Role of a Front Desk Supervisor

The everyday operations of the front desk department in healthcare facilities are overseen by front desk supervisors. They oversee the front desk employees and are responsible for patient check-in, appointment scheduling, question answering, and staff direction.

Responsibilities and Duties

Handling Check-ins for Patients

Supervisors at the front desk ensure that patients are checked in promptly and accurately. They verify patient information, maintain current notes, and supply the required documentation.

Making Appointments

Making appointments is an essential component of the job. In addition to managing the appointment schedule and collaborating with healthcare professionals, front desk supervisors assist patients in selecting appropriate appointment times.

Taking Care of Questions

Front desk supervisors answer questions from patients by phone, email, or in person. They answer general questions, offer directions, and provide information about services.

Managing Front Desk Employees

In addition to overseeing the front desk staff, front desk supervisors handle administrative tasks. They oversee training, offer guidance, and ensure that the staff abides by the regulations.

Career Development

We assure you that joining AdventHealth entails being a member of a larger community. It has to do with belonging to a group of people who value each person’s completeness and who endeavor to improve the physical, mental, and spiritual well-being of others.

Extending Christ’s Healing Ministry at AdventHealth allows you to grow spiritually and professionally in equal measure. where you will be respected for your unique qualities and contributions to our team with a clear mission. knowing all the time that our combined might is greater.

• Schedule: Complete Time
• Shift: Monday-Friday/Days
• Location: Lake Mary, FL 32746, 755 Rinehart Rd., Suite 200

The community that you will be accountable to:

Patients can receive a wide range of medical and surgical services from more than 800 physicians, 450+ advanced practice providers, 2,600 clinical and support personnel, and more in over 40 disciplines. With more than 200 locations, AdventHealth Medical Group Central Florida provides compassionate, interdisciplinary care to more than one million patients annually.

Since its founding in 1994, AdventHealth Medical Group Central Florida has shown steady expansion and stability amidst a constantly shifting healthcare landscape. What you will provide is as follows: The front desk supervisor is responsible for welcoming, educating, guiding, and arranging appointments for clients and guests. serves as a point of contact between the patient and the medical support personnel.

What you will provide to the team is:

• Foremost, oversee the work of the appointment scheduler, referral coordinator, file clerk, and receptionist.
• Next, notify all front desk employees of any changes to policies or insurance.
• Besides that, make a monthly schedule for every employee in the front office to guarantee full coverage. Before being posted, this needs to be finished by the third week of the month and turned in to the office manager or staff.
• Moreover, covers the front desk in case someone decides to take a vacation.
• In addition, takes on accountability or assigns tasks to cover for front desk employees who are not present.
• Similarly, make sure daily charges are entered if data entry personnel are not available.
• Likewise, be prepared to float to other AHMG practices as needed due to patient load, vacation time, and other circumstances.
• Above all, notify the office manager of any potential issues to guarantee smooth operations.

Qualifications

To succeed, you’ll need the following skills and knowledge:

Minimum requirements:

• A high school degree or its equivalent
• Also, knowledge of commercial office practices.
• In addition, ability to precisely type 40 words per minute.
• Likewise, capacity to establish and preserve efficient working relationships with patients, staff, and members of the public.

Preferred Qualifications:

• Prior referral-coordination experience is preferred
• Also, it is preferred to have some leadership experience in addition to two years of front-desk medical office experience.
• Besides that, this establishment adheres to federal, state, and local anti-discrimination laws and regulations and is an equal-opportunity employer.

Click Here to Apply

One excellent option to break into the healthcare industry is to work as a front desk supervisor at AdventHealth. This is an interesting and gratifying profession that offers the potential to advance in your career, get a fair wage, and positively impact patients’ lives.

Frequently Asked Questions

Does one need to have experience before?

For those who wish to work as front desk supervisors, many places offer training, even though experience is beneficial.

What does a supervisor work at the front desk?

The front desk area is overseen by a supervisor who makes sure that all staff, patients, meetings, and questions are taken care of.

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