Exciting Career opportunity at InEvent
Position: ENTERPRISE CS SPECIALIST
ABOUT INEVENT:
InEvent is a cutting-edge B2B startup that creates intelligent solutions for hospitality and marketing within large enterprises, including high-level management for the C-suite and comprehensive operational tools for analysts and managers.
Who We Are
InEvent is a remote event technology firm with InEventers in over 13 countries that speak more than 27 languages. We’re a global team.
InEventers is a distinct team with a common vision of growth and values. We allow you to be yourself and promote open communication. The most important thing here is not your expertise, but your eagerness to learn and grow with us!
Job Summary
As an Enterprise CS Specialist, you will be responsible for overseeing the entire lifetime of technical projects. This involves project planning, execution, and completion, as well as defining project scope, creating timeframes, effectively managing resources, and assuring successful project delivery within a budget and timeframe.
RESPONSIBILITIES
- Maintain a thorough understanding of the InEvent platform and services to assist clients with queries while consistently offering the best solution and course of action for their project(s);
- Create thorough project plans that outline tasks, timeframes, resource needs, and milestones.
- Review client problems and work to enhance all elements of the client’s experience with the organization.
- Constantly emphasize the value of the InEvent platform and upselling via customer/client experience.
- Suggest optimizing existing processes across all Customer Success efforts;
- Support Enterprise clients via email and virtual calls.
PRE-REQUISITES
- A minimum of four years experience in a Customer Success or Account Management job is required.
- Excellent communication and presentation skills, as well as the ability to establish excellent commercial partnerships.
- Experience delivering training or providing real customer assistance.
- Technical skills are a necessity. HTML, CSS, or programming skills are a plus.
- Accountability and personal organization are crucial.
- Deep awareness of consumers’ concerns and opinions about the use of items, and the capacity to troubleshoot as needed.
- Excellent communication abilities.
- Problem solver by nature.
- Be a quick learner and resilient.
- Permission to travel and work in the United States (must have an SSN).
- Periodic visits to client offices may be required for training and implementation, which are expected to vary between 10 and 20% of the time. The employer will cover all travel expenses.
PERKS
- Health Insurance;
- Paid Time Off (PTO);
- Birthday Day Off;
- Birthday Gift and Work Anniversary Gifts.
How to Apply for this Career Opportunity at InEvent
Closing Date: October 30, 2024
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
RECOMMENDED
- FIRSTLY, MASSIVE JOB RECRUITMENT AT LMI HOLDINGS
- SECONDLY, THE JOB ADVERTISEMENT AT STERLING INTERNATIONAL SCHOOL
- THIRDLY, JOB OPENING AT CUMMINS AFRICA MIDDLE EAST
- MOREOVER, PWC CAREERS AFRICA INVITES JOB APPLICATIONS
- FURTHERMORE, MASSIVE JOB RECRUITMENT AT GHANA CHRISTIAN INTERNATIONAL HIGH SCHOOL
- THEN, JOB OPENING AT COMPETENCY SCHOOL OF BUSINESS ADMINISTRATION
- ALSO, JOB ADVERTISEMENT AT WEST AFRICA CIVIL SOCIETY INSTITUTE (WACSI)
- ADDITIONALLY, JOB VACANCY AT KINTAMPO HEALTH RESEARCH CENTRE (KHRC)
- AFTERWARD, EXCITING CAREER OPPORTUNITY AT ABSA BANK
- FINALLY, JOB OPENING AT GIU INTERNATIONAL CHRISTIAN