 is the founding franchise deployment of Boost Technology with exclusive rights in Ghana){kind=link}
October 19th, 2020 at 12:22 pm
ConvyPlus Limited (trading as Boost Ghana) is the founding franchise deployment of Boost Technology with exclusive rights in Ghana. Boost exists to help informal small businesses thrive in Africa’s digital economy. ConvyPlus is purpose-driven, ambitious, and relentlessly customer-centric in its approach. Boost Technology powers ConvyPlus with a centralized shared service platform which optimizes us for customer acquisition and service at the lowest possible operating cost.
Your Role
The purpose of your role is to drive the sale of our suite of digital products to small and medium retailers (neighborhood stores) in the assigned region. You will be responsible for recruiting and managing a team of freelancers to achieve retailer acquisition, stock purchase and other product usage targets. Your responsibilities will include:
Sales Freelancer Management & Retailer Acquisition:
- Recruit train and deploy an optimal team of high performing sales freelancers in the assigned region in line with our operational rollout plan;
- Work with the COO in demarcating the region in which we operate into manageable sales territories to achieve our sales and distribution objectives;
- Manage the team of freelancers to ensure daily, weekly and monthly customer acquisition targets are met in the region;
- Develop and provide first-line support to the team of freelancers deployed;
- Always maintain a pipeline of qualified freelancers to ensure timely replacement of any freelancer lost.
Stock Ordering and Other Product Usage in Assigned Region:
- Work closely with the ConvyPlus Channel Officers and the freelancers to achieve the daily, weekly and monthly retailer Stock Ordering targets;
- Support the Channel Officers and the Finance team in the collection of customer payments via the approved channels, achieving the collections targets for each period;
- Implement the Boost customer onboarding program – train all new customers acquired on how to use our digital products, obtain support and how to pay digitally;
- Work with the Channel and Order Fulfillment Officers in managing the relationship with our customers to drive customer loyalty;
- Support the Order Fulfillment Officers and delivery agents in managing the delivery of stock to customers (especially, new customers);
- Overall responsibility for the sale of other products as the ConvyPlus value proposition expands beyond Stock Ordering.
Market intelligence and Product Development Support
- Gather market intelligence and feedback on how customers use our products and those of competitors, sharing promptly to support our operations and strategy;
- When required, conduct special research projects to support product development;
- Provide daily, weekly and monthly reports on sales activities in the assigned territories;
Channel Marketing:
- Execute all marketing initiatives in the assigned territories as developed by the Marketing & Business Development team in line with brand guidelines.
Sales Freelancer Management & Retailer Acquisition:
- Recruit train and deploy an optimal team of high performing sales freelancers in the assigned region in line with our operational rollout plan;
- Work with the COO in demarcating the region in which we operate into manageable sales territories to achieve our sales and distribution objectives;
- Manage the team of freelancers to ensure daily, weekly and monthly customer acquisition targets are met in the region;
- Develop and provide first-line support to the team of freelancers deployed;
- Always maintain a pipeline of qualified freelancers to ensure timely replacement of any freelancer lost.
Stock Ordering and Other Product Usage in Assigned Region:
- Work closely with the ConvyPlus Channel Officers and the freelancers to achieve the daily, weekly and monthly retailer Stock Ordering targets;
- Support the Channel Officers and the Finance team in the collection of customer payments via the approved channels, achieving the collections targets for each period;
- Implement the Boost customer onboarding program – train all new customers acquired on how to use our digital products, obtain support and how to pay digitally;
- Work with the Channel and Order Fulfillment Officers in managing the relationship with our customers to drive customer loyalty;
- Support the Order Fulfillment Officers and delivery agents in managing the delivery of stock to customers (especially, new customers);
- Overall responsibility for the sale of other products as the ConvyPlus value proposition expands beyond Stock Ordering.
Market intelligence and Product Development Support
- Gather market intelligence and feedback on how customers use our products and those of competitors, sharing promptly to support our operations and strategy;
- When required, conduct special research projects to support product development;
- Provide daily, weekly and monthly reports on sales activities in the assigned territories;
Channel Marketing:
- Execute all marketing initiatives in the assigned territories as developed by the Marketing & Business Development team in line with brand guidelines.
Key Relationships
- Chief Operating Officer
- Operations team – Channel Officers, Order Fulfillment Officers
- Product Manager
- Freelancers
- Agents
- Customers (Retailers)
BENEFITS
- A competitive remuneration with allowances and performance incentives
- Net monthly cash salary range: Fixed net – GHS3,560; Variable net – GHS2,140; Total Range – GHS3,560 – GHS5,700
- 13th Month Pay
- Health Insurance
- Continuous training and development
- Working in a young dynamic and world-class team
- Flexible work schedule
HOW TO APPLY
email a one page motivation letter and CV to
recruitment@convyafrica.com
Application Deadline: Tuesday, 20th October, 2020
Only shortlisted applicants will be contacted