British Council Invites Job Applications
POSITION: Payroll Consultant
We foster peace and prosperity by connecting the UK and international people through understanding and trust.
In conjunction with the UK, we help individuals obtain the skills, confidence, and connections to change their lives and improve the world. We help them create networks, explore creative ideas, learn English, acquire a good education, and get internationally recognized certificates.
We operate in over 100 countries and territories with people from over 200. We reached 650 million in 2021–22.
- British Council Pay Band: 6
- Contract type: Standard.
- Last day: 18 November 2024
- Location: Ghana
This post is open to Ghana-based individuals with work authorization. Successful candidates will stay put.
There is no relocation or sponsorship support, so you must be legally allowed to work in Ghana to apply.
British Council supports hybrid working if line management approves, and we can give the right level of service. This may not work for all roles but can be discussed during the interview.
Job purpose
This role will create and implement lean transactional payroll processes and manage regional payroll operations, compliance, efficiency, and accuracy. This includes building tools, processes, and procedures to manage payroll methodically, using MyHR, and integrating with other platforms. Review, analyze, recommend, and drive regional payroll operational and administrative models to ensure optimal payroll operational process and procedure execution. The function demands a systematic, coordinated, continuous improvement strategy.
Role context
British Council Professional Services are in transition. For the People function, this involves major changes to HR services for company leaders, line managers, and employees.
British Council contracts with professional services partners to deliver People function services including HR Admin, Learning and Development, Pre-Appointment Screening, and Pre-Payroll.
This partner provides an important operational and tactical component to HR operations, so the British Council must integrate it with its People function services to deliver value and cost-effectiveness to the HR organization and excellent service to the wider organization and our employees.
The Payroll Consultant will collaborate with the professional services partner to deliver end-to-end payroll services in accordance with the People function’s strategic objectives and to develop them to ensure a seamless client experience and the highest quality.
People Solutions, which includes the Payroll Consultant, helps business executives make informed decisions within policy and procedural frameworks and ensures that all colleagues receive efficient and effective people administration.
The People Solutions hubs enforce local laws and interpret global policy for the local context. This team helps create organizational capabilities in people management through advisory services and continual improvement in operations service delivery.
The role reports to the Hub Payroll and Data Manager.
Key Responsibilities
Leadership, management
- Managing payroll procedures efficiently and effectively.
- Support process and platform alignment for integration with HR and non-HR processes and platforms.
- Support ongoing process improvement for faster, better, customer-focused payroll operations.
- Apply the regional payroll operations plan, including reviewing the delivery model and procedures for compliance, efficiency, and accuracy.
Stakeholder and relationship management
- Work with People to provide a seamless hire-to-retirement experience.
- Cooperate With MSP
- Review MyHR personnel data (new hires, modifications, additional earnings) to guide payroll runs and anticipate issues. In some countries, data from numerous sources must be reconciled.
- Use Excel templates or a payroll system to calculate payroll.
- Donate to statutory bodies (pension, social security).
- Ensure employees receive correct and timely system-generated pay stubs.
- Consolidate payroll register and other payroll reports and get payroll processing approvals.
- Complete payroll logs and accruals for the assigned countries.
- Communicate with government statutory bodies on reporting.
- Pay accurately, on time, and according to law. This includes fund allocation notification to finance.
- Remind staff of annual tax submission deadlines and ensure correct and timely reporting.
- Maintain internal controls and audit documents.
- Process leavers’ last settlements quickly.
- Process overtime payments and reimbursements accurately.
- Process PRs and POs for HR vendor payments including medical insurance, medical claims, payroll vendor fees, etc.
Case Management
- Respond to payroll-related employee inquiries via case management.
- Maintain Service Level Agreements by responding to C4C (case management ticketing system) requests regularly.
- Understand stakeholder questions and address tickets customer-centricly.
Records Management
- File payroll documents (particularly payslips and reports) carefully.
- As per national data protection policies, archive/destroy payroll records.
- Support audits when needed.
Service enhancement
- Encourage ongoing progress.
- Address obstacles with a constant improvement approach.
- Participate in outsourcing projects during business as usual transition.
Communication with Stakeholders
- Maintain regular communication with approvers and key individuals to coordinate payroll payments.
- Escalate issues to management quickly to resolve and mitigate risks.
Teamwork
- Actively assist teammates with their workloads.
- Need help? Ask management and teammates.
- Support and advocate for change, especially outsourcing.
- Deliver activities outside this role’s mandate with flexibility.
- Participation in projects or activities outside its scope is needed. Local compliance must be supported.
- Generate and evaluate operational and statutory payroll reports like production, quality, and workforce management at set intervals.
Work with Others Functional Pillars
- Collaborate with other People functions to support business initiatives.
- To ensure a consistent HR perspective, continuously update other People’s function areas on payroll team developments and issues.
Job-Specific Skills
- Three HR skill levels are novice, improving, and excellent. Skills are provided with their role-specific competency levels.
- Business Acumen
- Understands client demands and utilizes user-centric ideas (novice).
- Knowledge of data
- Learns and applies facts to decision-making and practice.
- People Advocate
- Ensure ethical conduct and compliance and mitigate people risks (novice).
- Execution Excellence
- Action orientation – Executes adaptive plans to succeed (novice).
- Practically solves problems to overcome hurdles (novice).
- Successfully achieves common goals utilizing interpersonal skills (novice).
Minimum/essential
Role-specific expertise
- Payroll operations process evaluation and improvement experience.
- Experience in payroll operations in numerous regional nations, including tool, process, and procedure design.
- Has experience in an international company with many cultures and nationalities.
- Payroll staff leadership experience
- Proven procedure and technical problem-solving.
Desirable
- Payroll automation knowledge
- Initiative and critical thinking.
- Preferably shared service/outsourcing experience.
- Desired: people management/team leadership experience.
Language Needs: British Council global processes are in English. English writing and speaking skills are necessary.
More connected and trusted UK in a more connected world.
Statement on Equality, Diversity, and Inclusion
The British Council promotes equality, diversity, and inclusion in all its activities. We encourage all employees to follow this pledge. Ethnicity and disability are underrepresented groups, but we wish to promote candidates from them. We are a Disability Confident Employer and guarantee interviews to impaired applicants who satisfy the requirements. We welcome discussions about particular requirements or adaptations to enable participation and engagement in our work and activities.
Article 19 of the UNCRC (United Nations Convention on the Rights of the Child) 1989 states that all children and adults worldwide have the right to live in safe circumstances and be safeguarded from abuse, mistreatment, and exploitation.
Qualification, reference, identity, and criminal record checks will be required for positions that directly involve vulnerable groups in accordance with legal requirements and the British Council’s Safeguarding policies for Adults and Children.
How to Apply for this British Council Job
Closing Date: November 22, 2024
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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