Job Posting at Concentrix Limited Company
POSITION: Manager Quality
Job Description
We are seeking a highly enthusiastic individual to join our vibrant team as our new Quality Manager. As an essential part of our team, you will be in charge of managing every facet of quality assurance and control.
This role oversees all Quality personnel who assist with their designated portfolio. He/she is accountable for the precision of assessments, analysis, and general performance of Quality team members, along with the skill proficiency and growth of the individuals in their teams.
Responsibilities
- Oversee quality work teams of clients across various programs or business lines; offering insights into the selection, training, development, and performance evaluation of work groups in alignment with the organization’s policies and relevant legal standards.
- Keep precise records of each direct report’s performance along with the overall performance of the team.
- Assess the effectiveness of processes and personnel and engage with Business stakeholders to develop and jointly implement improvement action plans.
- Build robust working relationships with essential business stakeholders, both internal and external.
- Supervise evaluations of essential support procedures in each account and suggests modifications.
Requirements
- Proven skill in understanding, examining, and explaining.
- Thorough comprehension of the organization’s operational activities and sector.
- Proven capability to cultivate a customer service mindset and professional demeanor for both oneself and the team.
- Outstanding focus on specifics.
- Proven capacity to assume initiative and responsibility while emphasizing ongoing enhancement.
- Proven skill in guiding, advising, and leading a group of employees.
- Proven skill in guiding a team to arrange and prioritize projects within a dynamic and deadline-focused business setting.
- Expert Microsoft Office proficiency
- Showcased business understanding.
How to Apply for this Job Posting at Concentrix Limited Company
Closing Date: June 30, 2025
NOTE:
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