Job Vacancy For Client Service Officer
We currently have the following vacant positions on our team: Client Service Officer
Job Summary
Main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise
Key Responsibilities include
- Firstly, First point of call for all telephone enquiries
- Secondly, Meets with families of the deceased to discuss funeral arrangements and requests
- Thirdly, Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
- Moreover, Explains pricing and product information to family and/or friends
- Additionally, Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
- Then, Sell funeral services, products or merchandise available to clients
- Lastly, Resolve customer complaints, adherence to payment plans, or other-service matters
Qualification Required & Experience
- Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
- Demonstrates strong organisational skills and pays close attention to detail
- Exhibits patience, empathy and compassion
Location: Lashibi
How To Apply For This Job Vacancy For Client Service Officer
Kindly send applications to: hr@lashibifuneralhomes.com
Closing Date: 02 December, 2022
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