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Job Vacancy For Client Service Officer


Job Vacancy For Client Service Officer

We currently have the following vacant positions on our team: Client Service Officer

Job Summary

Main interface between our client families and the funeral home, they play a pivotal role in delivering the service promise

Key Responsibilities include

  • Firstly, First point of call for all telephone enquiries
  • Secondly, Meets with families of the deceased to discuss funeral arrangements and requests
  • Thirdly, Accompanies family members to identify deceased on arrival at the funeral home or for pre-burial visits
  • Moreover, Explains pricing and product information to family and/or friends
  • Additionally, Schedule activities or facility use – viewing room, chapel, cemetery, crematorium and reception grounds
  • Then, Sell funeral services, products or merchandise available to clients
  • Lastly, Resolve customer complaints, adherence to payment plans, or other-service matters
READ ON:  Customer Experience Executive

Qualification Required & Experience

  • Minimum of a Diploma or Degree with at least 2 years Customer Service or Sale experience
  • Demonstrates strong organisational skills and pays close attention to detail
  • Exhibits patience, empathy and compassion

Location: Lashibi

How To Apply For This Job Vacancy For Client Service Officer

Kindly send applications to: hr@lashibifuneralhomes.com

Closing Date: 02 December, 2022

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