January 4th, 2022 at 09:33 am
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/
ABOUT THE JOB
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.
POSITION: OPERATIONS SPECIALIST
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your Work-life Opportunity
Join us as a Glover Specialist and become a key member of Glovo’s local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.
Be a Part Of a Team Where You Will
- Recruit, train and onboard the entire fleet of Glovers (our couriers) in Ghana
- Be responsible for implementing processes, detect issues and propose solutions regarding all aspects of acquisition and retention of Glovers
- Have a Data sensitive approach, making sure that all the information is transferred to our database and reports correctly
- Be responsible for all documentation and contracts of new onboarded Glovers (check documents, call glovers for document integrations/ correction)
- Be there for the Glovers throughout the onboarding funnel
You Have
- Previous experience in on-demand fleet management or customer support in a challenging and dynamic environment
- Experience in team working
- Good communication skills, ability and agility to solve problems
- High motivation to work for a fast-growing startup
- Good computer skills and basic Excel skills
- Passion for learning and adapting to new technologies
- Initiative, proactivity and autonomy – Glovo is also yours!
- Good energy and you like what you do, even on bad days
- University degree preferred
- Fluency in English
Experience Our Glovo Life Benefits
- Enticing equity plan
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and wellbeing benefit
- External learning budget
What You’ll Find When Working At Glovo
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
HOW TO APPLY
CLOSING DATE: January 15th, 2022