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HomeJob VacanciesClient Service Team Leader at First National Bank (FNB)

Client Service Team Leader at First National Bank (FNB)

July 11, 2022

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First National Bank (FNB)

GH DATA BUNDLE

Client Service Team Leader at First National Bank (FNB)

Purpose

Controls and supervises Service Consultants in terms of service and admin to ensure an excellent customer experience.

Responsibilities

Provide admin support to the service consultants.
Ensure compliance of all related procedures.
Ensure excellent customer experience.
Handle customer complaints.
Ensure customer is correctly identified before authorising a withdrawal.
Follow Golden Rules at all times.
Ensure annual / sick leave is updated.
Ready use stock (BOB Cards/Debit cards).
General Ledger entries are completed as per requirements.

Experience and Qualifications

Minimum Qualification : Relevant Degree.
Experience : 3 – 5 Years related experience.

Click here to read more and apply

Closing Date : 12th July. 2022

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