BUSINESS ANALYST AT ARB APEX BANK LIMITED

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BUSINESS ANALYST

ROLE SUMMARY:

To enhance operations of the bank and the RCBs by designing, developing and implementing business software solutions and providing support to end-users.

KEY RESPONSIBILITIES/ACCOUNTABILITIES:

  • Provide maintenance and support of business application systems of the bank to ensure timely roll out for use by RCBS.
  • Train RCBs on business systems to ensure users can effectively run the systems.
  • Liaise with consultants to roll out projects assigned to ensure they are completed on time and meet the Bank’s specifications
  • Perform Close of Day activities to ensure the banking software is ready for use the next day and generate reports for submission to Applications Manager
  • Resolve incidents logged in the SysAid and escalate unresolved issues to vendors to ensure they are addressed promptly.
  • Provide support to users of software and applications used by the Bank/RCBS
  • Apply patches and upgrade all business applications to correct errors and enhance the smooth use of the systems.
  • Connect RCBs/Agencies to the Data Centre infrastructure in terms of setup configuration and implementation of business applications
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QUALIFICATION AND EXPERIENCE

  • Minimum of a first Degree in Computer Science or in a related field.
  • Membership of a recognized professional body will be an advantage.
  • At least five (5) years post qualification experience in a banking environment.

KNOWLEDGE AND SKILLS:

  • Working knowledge of relevant IT Applications – MS SQL, HTMLS, C#, Oracle. Proficient in the use of Microsoft Technologies
  • Excellent working knowledge of the core banking software preferable Temenos T24
  • Excellent networking and facilitation skills
  • Good communication skills – both written and verbal.
  • Strong analytical mind and excellent problem solving skills
  • Proficient in the use of MS Office Suite.

MODE OF APPLICATION:

Applications accompanied by detailed curriculum vitae, copies of certificates, names and addresses of three (3) referees, including their contact telephone nos./e-mail addresses, should be forwarded to:

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THE HEAD

FINANCE & ADMINISTRATION DEPT. ARB APEX BANK LIMITED

P. O. BOX GP 20321

ACCRA.

CLOSING DATE :

Closing date – Two weeks from the date of advertisement.

Please note that ONLY shortlisted applicants will be contacted.

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