Area Inland Steering at Hapag-Lloyd AG
Job Purpose
Act as bridge function between Area Sales and Operations with the aim to increase profitable Inland volume and optimize Inland product portfolio.
Function and duties
- Develops the Area Inland strategy and defines Area-level Inland ambition for the next budget year (volumes, profitability, Inland share, etc.) based on the Regional Inland target in alignment with Sales, Operations, and Trade Management
- Aligns the commercial and the operational perspective to improve the Area’s Inland ambition and result
- Develops the Inland pricing strategy with the goal of end-to-end profitability including the evaluation of the Inland Tariff tool as well as Inland related surcharges
- Maintain Inland Tariff, taking pricing strategy into consideration
- Develops campaigns and initiatives in alignment with stakeholders in order to achieve Area goals and communicates these globally and actively manages hinterland imbalances
- Identifies Inland value propositions and supports Sales with tangible product information
- Identifies customers that contribute less when Inland services are added and forwards those to the relevant commercial teams for action
- Drives the identification and development of relevant Inland products for the Area (incl. premium services) together with Operations and Sales
- Provides priorities and commercial ambitions to Procurement and supports them in defining the SLAs for transport providers
- Collects market and competitive insights (ambitions and product developments of competitors) and compiles market feedback from Area Sales to develop market-based pricing approach and participates in Area Sales meeting.
- Tracks progress towards the Inland strategy of the Area and defines actions to ensure strategic measures are implemented
- Regularly consults with Regional Inland center to share best practice and/or exchange market feedback
- Actively participates in Area Inland budget and FC process
Qualifications And Technical Job Requirements
Must have:
- Project management and Product development skills and experience
- Very good communication skills in English and French
- Stakeholder management: engagement with internal stakeholders across country and external stakeholders such as vendors, agents, regulators, government officials etc.
- At least 3-5 years of relevant inland logistics work experience
- Performance management mindset, able to hold everyone accountable irrespective of hierarchy
- Proactive manner and distinctive goal orientation
- Problem solving skills and issue resolution mindset
- Methodical, structural approach, and good organizing skills
- Ability to work in a team
- Analytical and creative thinking skills
Nice to have:
- Experienced in Inland Product/Business Development, Sales and Operations
- Preferably completed university degree in Business / Logistics / Economics (or similar field of study)
- Preferably further languages (esp. West African languages)
- Preferably from the West Africa Area with “front-line” experience
- Success Criteria for Position
- Knows Inland-related processes from a Product/Business Development, Sales and Operations Perspective
- Good in basic Analytics (Excel / PowerPoint / QlikView / Webfocus)
- Strong West African inter country network
- Interested to establish a new Area-level function
Special Tasks
- Management reporting and presentation
- Product Campaign and Event planning
How to Apply for Area Inland Steering
Closing Date: 23rd December 2022
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