New Employment Opportunity at Qatar Airways
POSITION: Airport Services Duty Officer
Job Description
We are thrilled to present a fantastic chance to become part of Qatar Airways Ground Services, located in Accra, Ghana, as an Airport Services Duty Officer.
In this position, you will oversee and manage flight-handling tasks, including flight editing, check-in, transfers, and boarding, to maintain a high level of service quality. You will attain maximum customer satisfaction and timely departure of flights. You will additionally maintain overall oversight of the shift as a direct representative of the Airport Services Manager. Furthermore, you will also guarantee the timely and safe execution of all Qatar Airways operations.
Particular Responsibilities
- Making sure that the handling of passengers and aircraft adheres to safety and security regulations.
- Guaranteeing that all QR aircraft handling protocols are fulfilled on a shift-to-shift basis.
- Guaranteeing the effective distribution of personnel and resources in airport operations.
- Conducting inspections to verify that proper standards are upheld.
- Addressing customer issues and grievances during shifts and collaborating with all departments, including Customer Relations, to offer solutions for managing complaints.
- Coordinating ramp handling operations in collaboration with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to accelerate departure.
- Join an exceptional narrative.
In this space, your potential knows no limits, and the influence you can have is immense. You will discover limitless chances to develop and tackle significant, fulfilling challenges that will enhance your skills and knowledge. You have the opportunity to shape your future and create the life you desire while belonging to a global community. Our finest efforts are present and yet to arrive. For us, impossible is merely a challenge. Come together as we strive to accomplish what has never been achieved. United, all things can be achieved.
Qualifications
The ideal applicant will possess these qualifications and skills:
- At least 4 years of pertinent experience in an airline or well-regarded Ground Handling Operations in a supervisory role.
- Outstanding communication abilities with proficiency in the English language.
- Understanding of Weight and Balance, Ramp operations, and Hazardous Materials Regulations.
- Capable of executing tasks under stress while upholding the utmost standards of customer service.
- Strong grasp of transport conditions and international safety and security protocols.
- Experience in fields like Passenger Services, Baggage Handling, Ground Operations, Dangerous Goods Regulations, and ramp operations.
- Advanced proficiency in computer skills.
- Outstanding customer orientation and service provision.
Regarding Qatar Airways Group
Our narrative began with four planes. Today, we are faced with the fear of failing. Instead, we boldly strive to accomplish what has never been achieved before. Whether you’re crafting a distinctive experience for our clients or innovating in the background, each individual plays a role in our proud narrative. A tale of remarkable progress and resolve. This is the moment to share your greatest ideas and enthusiasm in a setting where your aspirations are limitless, and join a genuinely worldwide community
How to Apply For This Employment Opportunity at Qatar Airways
Closing Date: 29 August 2025
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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