Job Posting at BRAC Ghana Savings and Loans Ltd

Job Posting at BRAC Ghana Savings and Loans Ltd

POSITION: Area Manager

Company Profile

BRAC Ghana Savings and Loans Ltd. (BGSL) is a socially responsible for-profit organization that engages individuals, particularly women, in sustainable economic and income-generating activities in Ghana. Our objective is to deliver responsible financial services at the bottom of the pyramid. BGSL is a subsidiary of BRAC International Holdings B.V. (BIHBV), which works in seven countries spanning Africa and Asia.

PURPOSE: To monitor all MF activity in a region (3-5 branches).

Major Responsibilities

Branch visit:

• Visit all branches in the region every week.
• Visit at least one group and reconcile passbooks while at the branches.
• Visit at least three current and three late overdue borrowers to verify that overdue payments are collected from defaulted customers.
• Analyze trend reports and provide comments to BMs.
• Review audit and monitoring reports and direct BMs to avoid abnormalities from recurring.
• Review target and achievement reports and devise a strategy to meet the target.
• Document observations, comments, and feedback in the feedback register, and aid BMs in following up on those suggestions.
• Ensure that Credit Officers and BMs follow up on the recovery of written-off loans.

Check the office documents:

• Examine admission forms, minutes from monthly meetings, attendance registers, leave applications, leave registers, and movement registers.

Staff Related:

• Organize meetings with all program workers.
• Ensure that all staff are familiar with microfinance operational processes and the MF Operational Manual.
• Meet with the Branch Manager during field trips to discuss challenges.
• Resolve any personnel difficulties, submit staff requisitions, and propose staff transfers.
• Provide personnel with guidance on how to improve their performance.
• Administrative tasks include maintaining a clean and organized office environment.
• Maintain effective communication with the local administration.
• Schedule monthly staff meetings.
• Take legal action against corrupt employees through the legal and compliance manager.
• Take on overall supervisory responsibilities for all programs functioning in the Area.

Client satisfaction and outcomes management-related:

• Ensure that all MF staff follow the Microfinance Staff Code of Conduct and treat clients with respect.
• Ensure that clients receive the highest quality service, both in the field and at branch offices.
• Follow up on clients’ complaints/concerns/opinions during branch visits, taking appropriate action and recommending adjustments.
• Review the client’s poverty profile and regional targeting to confirm that it is consistent with BRAC’s purpose.
• Periodically compare client-level results data to targets and make recommendations for modifications as needed.

Safeguarding responsibilities:

• Implement the safeguarding policy to foster a culture of safety at all levels of the programme.
• Serve as a primary source of assistance, guidance, and expertise on safeguarding to create a safe workplace.
• Responsible for ensuring that team members receive adequate training, support, and access to resources about issues detected and addressed under the safeguarding policy and procedure.
• Follow the safeguarding reporting procedure in the event of a reportable occurrence, and encourage others to do the same.

Required Skill or Experience

EXPERIENCE (Including Sector/Industry)

• Preparation of cash and bank transactions, including cash requisitions, cash certificates, and bank reconciliation statements.
• Knowledge of the applications Microsoft Word and Microsoft Excel.
• Experience: At least three years of managerial experience working in a microfinance or financial institution.

Knowledge, Skills, and Competencies

• Computer expertise of MS World, MS Excel, and the Internet
• Demonstrates strong communication, writing, and reporting skills in English.
• Has 3 years of experience as a microfinance manager.

SPECIFIC EDUCATION/PROFESSIONAL QUALIFICATION

• Degree/Masters
• Concentration/major: Related discipline.

How to Apply for this Job Posting at BRAC Ghana Savings and Loans Ltd

All qualified and interested candidates should email their cover letters and CVs, together with photocopies of educational credentials, to bgslhirings23@gmail.com by October 11th, 2024.

NOTE:

It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.

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