Exciting Career Opportunity at Scania
POSITION: Specialist Distributor
Are you a strategic thinker with a passion for parts management and customer satisfaction? Do you thrive in environments where your decisions directly impact profitability and operational efficiency? Scania, a world leader in transport solutions, is seeking a Parts Specialist Distributor to join their dynamic team. This role places you at the heart of the parts business, where you will coordinate stock levels, develop strategy, and build lasting relationships with dealers and customers. If you are ready to take on a challenging and rewarding position, this opportunity awaits.
Why Scania?
Scania stands as a global leader in commercial vehicles, offering trucks, buses, and engines renowned for quality and innovation. With a strong presence across continents, Scania drives the future of transport through sustainable solutions and cutting edge technology. When you join Scania, you become part of a culture that values collaboration, accountability, and continuous improvement. We invest in our people, offering opportunities for growth, development, and professional fulfillment. Your career at Scania will move as far as your ambition takes you.
Job Summary
In this pivotal role, you will develop and execute the parts business in a cost efficient and profitable manner for the entire business unit. You will coordinate healthy stock levels that meet the needs of end customers and workshops across various dealers. Additionally, you will serve as the distributor counterpart towards Scania Parts and Logistics, setting demands and driving performance.
What You Will Do
Your responsibilities span strategy, operations, customer relations, and team management. Here is a detailed look at your daily tasks:
Manage Parts Strategy and Business
- You will develop, implement, and follow up on the parts strategy plan for the business unit. Ensuring high turnover remains a constant priority.
- Continually identifying opportunities and ways to increase sales will drive growth and profitability.
Resolve Customer Issues
- Aggregating customer issues and collating the most common concerns allows you to create effective response strategies.
- Ensuring stock availability and timely delivery to customers builds trust and loyalty.
Manage Parts Operations
- You will run day to day operational and organizational steering. Planning operations and communicating clearly keeps the parts business running smoothly.
- Working to develop and improve parts operations remains central to your role. Focus areas include creating profit and controlling costs.
Ensure Operational Compliance
- Identifying instances of noncompliance with organizational policies and procedures protects the business. You will report these issues and escalate them as appropriate.
Build Customer Relationships
- Developing and implementing a customer contact plan communicates product launches and engages customers in relevant sales campaigns.
- Acting as the first point of contact for customer queries and complaints ensures swift resolution. You will refer complex issues to others while ensuring the customer receives an appropriate response.
Foster Internal Relationships
- Building effective working relationships within the internal client organization delivers high quality professional services. You will provide guidance to senior colleagues when needed.
Develop Personal Capability
- Participating in assessment and development planning activities grows your capabilities. Formal and informal training and coaching help you fulfill your potential.
- Maintaining an understanding of relevant technology, external regulation, and industry best practices keeps you at the top of your game. Ongoing education, attending conferences, and reading specialist media contribute to your growth.
Assign Work and Manage Performance
- Assigning short term work schedules to your team ensures they achieve expectations while following established timelines.
- Responding to personal objectives and using performance management systems improves your own performance. Additionally, you may monitor team performance, allocate work, review completion, and take corrective action to ensure timeliness and quality. Contributing to formal individual performance management and appraisal completes the cycle.
Skills and Personal Competencies
To excel in this role, you will demonstrate the following skills and competencies:
- Planning and Organizing: You structure tasks effectively and meet deadlines consistently.
- Navigates Customer Challenges: You handle difficult situations with poise and find solutions.
- Verbal Communication: You express ideas clearly and persuasively.
- Builds Customer Loyalty: You create lasting relationships through exceptional service.
- Strengthens Customer Connections: You deepen engagement and trust over time.
- Action Planning: You map out steps to achieve goals efficiently.
- Customer Focused Approach: You prioritize customer needs in every decision.
- Policy and Procedures: You understand and apply organizational guidelines.
- Masters Service Conversations: You handle service discussions with confidence and empathy.
- Auditing: You review processes and identify areas for improvement.
Personal Competencies:
- Good Communication Skills: You listen and communicate openly, honestly, and respectfully with different audiences. Promoting dialogue and building consensus comes naturally.
- Customer Focus: You provide service excellence to both internal and external customers.
- Accountability: You hold yourself and others to high standards.
- Teamwork: You collaborate willingly to achieve organizational goals.
- Initiative: You deal with situations and issues proactively and persistently. You seize opportunities as they arise.
Desirable Experience and Qualifications
We seek candidates with a strong foundation in parts management and business operations. Here is what you need:
- Education: You hold a Bachelor’s Degree or higher in a relevant field, or you possess equivalent work experience of 5 years or more in parts or inventory management.
- Business Knowledge: Experience in a similar role gives you an advantage.
- Leadership Experience: Previous leadership roles add significant value.
- Language Skills: You are fluent in English. Proficiency in French provides an additional advantage.
How to Apply for this Job at Kasapreko Company Limited
Closing Date: 31 March 2026
NOTE:
Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.
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