May 18th, 2024 at 05:31 am

Digital Communication Officer Job at UNICEF, New York 2024: Apply

To reach the most vulnerable children worldwide, UNICEF works in some of the most challenging areas on earth to preserve their lives and safeguard their legal rights. Also, to help them realize their greatest potential. We work daily in 190 countries and territories to improve the quality of life for all children worldwide.

Job Details

• Job No.: 565025
• Contract Type: Temporary Appointment
• Duty Station: New York
• Level: P-2
• Location: United States
• Categories: Communication, Information Communication Technology

This role reports to the Global Parenting Hub Lead and is a member of the Digital Strategy Section (DSS) of the Division of Global Communication and Advocacy. In addition to worldwide digital marketing and the creation of official UNICEF digital partnerships, the Digital Strategy Section is in charge of UNICEF’s global digital channels and digital communications, which include unicef.org in five UN languages and global social media channels.

In addition, the Section is responsible for creating, overseeing, and maintaining international online domains and for offering help to national and regional offices concerning digital transformation, governance, and capacity building.

About Role

Both as a crucial element of UNICEF’s 2022–2025 Digital Transformation strategy and as part of the GCA’s Digital First policy. In addition to helping UNICEF and the website establish itself as a leading online resource that parents can rely on, the post will educate parents and caregivers on the importance of nurturing caregiving.

• To generate and optimize high-performing content and support the development of UNICEF’s parenting audience, this position is responsible for doing research, creating, and editing content, as well as using digital analytics and keyword research tools.
• The job is essential to supporting local parenting hubs and programs run by UNICEF’s network of more than 190 country offices by offering advice and global parenting content for local adaptation.
• To support the management and optimization of paid advertising on Google, Meta, and other platforms that promote international parenting content, the role works closely with coworkers in the Paid Marketing team.
• In addition, the role supports the advancement of GCA’s global advocacy priorities and the application of cutting-edge strategies and technologies.

Job Duties

• Research, write, edit, and produce useful content for UNICEF Parenting that meets the requirements of parents and caregivers while adhering to UNICEF’s global brand and editorial standards.
• Work together with internal partners to verify that content is factually accurate and compliant with UNICEF’s global policy as part of the editorial process, which includes program review and fact-checking.
• Encourage the establishment and maintenance of a pool of outside experts and contributors, such as authors and illustrators, to guarantee that work is finished on time and to a high standard.
• To target important parent-related terms, conduct keyword research and develop content strategies. Keep an eye on organic search traffic by conducting audits, researching keywords, monitoring keyword placements, and making content adjustments. Assist with developing Search Engine Optimization (SEO) procedures and best practices for the whole UNICEF.org staff.

Dissemination and Engagement:

• Participate in the promotion of organic and sponsored parenting material worldwide.
• Assist with the creation and optimization of advertising on platforms like Google and Meta by collaborating with the paid marketing team.
• Collaborating on UNICEF’s global social media channels to promote parenting information from around the world with the Social Editorial team.

Digital Insights & Analytics:

• Work with the Digital Intelligence team to monitor UNICEF Parenting’s digital statistics, including creating baselines and benchmarks.
• To monitor the effectiveness of your content and identify areas for improvement, generate reports using digital analytics.
• Gather and assess user feedback so that editorial and UX decisions—like A/B testing—can be better informed. Seek novel approaches to experiment, learn, and connect with larger audiences.
• Stay up-to-date on research on new developments in digital technology.

Field Assistance:

• Permit the conduct of parenting programs by UNICEF Country Offices and Regional Offices.
• UNICEF’s Regional and Country Offices can access and utilize an internal SharePoint site that you maintain and upload content files.
• Assist in UNICEF Parenting-related UNICEF Regional and Country Office capacity development initiatives by creating guidance materials and taking part in webinar training.
• Keep an eye on how UNICEF Regional and Country Offices are using international parenting resources. Team productivity is enhanced by keeping a content calendar, making sure that drafts and reviews are filed in an organized manner, and seeing areas for improvement.

Others:

• Perform different P2 level digital communication tasks as needed, and cover for other coworkers.
• Carry out any additional tasks that the supervisor assigns you.

Benefits of the Digital Communication Officer Job at UNICEF, New York

• Meaningful Work: Contributing to UNICEF allows you to improve the lives of children everywhere. As a Digital Communication Officer, your activities directly affect UNICEF’s mission to uphold children’s rights and improve the lives of families around the globe.
• Global Reach: Your work will have an impact on the entire world because UNICEF operates in almost every nation. You’ll be able to create and share digital content that encourages support and awareness for important problems impacting kids all across the world.
• Professional Development: One well-known worldwide organization is UNICEF. Your professional reputation can be enhanced by working there, which also offers chances for networking, skill improvement, and career advancement.
• Working Environment: An international group of professionals will be collaborating with you. Working together and experiencing different cultures might help you become more open-minded and enhance your communication and teamwork skills.
• Competitive Compensation: UNICEF often provides enticing salary and benefits packages, such as retirement plans, health insurance, and opportunities for further education and training.
• Work-Life Balance: Many multinational organizations, notably UNICEF, place a high priority on work-life balance and employee well-being. This may result in a longer-lasting and more rewarding career.
• Possibilities for Learning: UNICEF is at the forefront of utilizing digital tools for its operations, as the digital world is always changing. You’ll get access to state-of-the-art tools and opportunities for professional development in the realm of digital communication.
• Networking: You may access a vast network of experts both within UNICEF and in the broader humanitarian and development sector by working with the organization.
• Impact and Advocacy: You will be able to produce content that influences public opinion and policy decisions, in addition to being an advocate for causes that are dear to your heart.
• Work Security: Due to UNICEF’s membership in the UN system, it frequently offers employment security and stability, especially for roles that are permanent or long-term contracts.
• Cultural Enrichment: Access to a diverse population, museums, cultural events, and more are made possible by living and working in New York City.

Requirements

• It is necessary to have a bachelor’s degree in communications, journalism, digital media, international relations, or a related field.
• It is necessary to have at least two years of professionally gained experience in online media and digital communications, which has become increasingly responsible.
• comprehension of marketing, civic engagement, and digital communications.
• Have at least one year of experience working for a global organization.
• Excellent English writing and editing abilities; capacity to express ideas clearly and succinctly both orally and in writing.
• Familiarity with issues, styles, and evolving methods related to parenting.
• It is required to have prior experience with relevant software and programs, such as analytics platforms, SEO tools, and website administration tools.
• It’s necessary to be familiar with the most cutting-edge digital media platforms and current best practices in digital communication strategy and engagement.
• Good knowledge of current affairs, international relations, and the significance of development challenges.
• It is very helpful to know about non-governmental organizations (NGOs), development organizations, and the United Nations.
• Inventive, focused on the details, and capable of performing well under duress.
• It is required to have writing experience in the fields of early childhood development and parenting.
• Fluency in English is required. Working knowledge of one of the UN’s official languages—Arabic, Chinese, French, Russian, or Spanish—is very desirable.

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About UNICEF

Serving the most underprivileged children on the planet is UNICEF’s mission, and the diversity of those children must be reflected in our global staff. Regardless of a person’s color or ethnicity, age, handicap, gender identity, sexual orientation, religion, country, socioeconomic status, or any other trait, the UNICEF family is dedicated to including everyone.

In addition to paid parental leave, nursing breaks, and appropriate accommodations for people with disabilities, we provide our employees with a host of other perks. UNICEF is a prominent proponent of flexible work options.

For behavior that is incompatible with the goals and objectives of the UN and UNICEF, such as sexual exploitation and abuse, sexual harassment, misuse of authority, and discrimination, UNICEF maintains a zero-tolerance policy. The goal of UNICEF is to advance the safety and welfare of all children.

Because of this, all of the shortlisted applicants will go through a rigorous reference and background check process, and they will be held to these standards and principles. Background checks will involve verification of employment history and academic credentials. It may be necessary to ask chosen applicants for more details to perform a background investigation.

Frequently Asked Questions

What functions do officers of digital communications perform?

The Center’s inbound and outbound communications, as well as the creation and implementation of digital content and support for offline and online campaigns, are all within the purview of the Digital Communications Officer.

Which qualifications are required to work as a digital communication officer?

Excellent interpersonal skills and the capacity to establish and maintain successful working relationships with a variety of people and organizations. They include coaching, negotiating, and persuasion skills. Outstanding written and vocal communication abilities as well as presentation abilities.

How can I work as an officer of digital communication?

The minimal requirements for employment as a digital communications director are five years of work experience in the sector and a bachelor’s degree in a related field. Many businesses are boosting requirements to help weed out an inflow of new applications because this is an emerging sector with increased demand.