Job Vacancy at World Food Programme
POSITION: IT OPERATIONS ASSISTANT
ABOUT WFP
The World Food Programme is the largest humanitarian organization globally, saving lives during emergencies and utilizing food aid to create a route toward peace, stability, and prosperity for individuals recovering from conflict, disasters, and the effects of climate change.
At WFP, individuals are central to all our efforts, and the future workforce is envisioned as diverse, dedicated, skilled, and high-performing teams chosen based on merit, functioning in a safe and inclusive work atmosphere, embodying WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and collaborating with partners to save and improve the lives of those WFP assists.
For more information about WFP, please visit our website at https://www.wfp.org and stay connected with us on social media for the latest updates: YouTube, LinkedIn, Instagram, Facebook, Twitter, and TikTok.
REASONS TO BECOME A PART OF WFP?
- WFP is a recipient of the 2020 Nobel Peace Prize.
- WFP provides a very inclusive, varied, and multicultural workplace.
- WFP emphasizes staff growth by providing various training, accreditation, coaching, mentorship, and other initiatives, along with opportunities for internal advancement.
- A career with WFP offers a thrilling chance to engage with diverse country, regional, and global offices, collaborating with dedicated colleagues who relentlessly strive to ensure effective humanitarian aid benefits millions worldwide.
- We provide an appealing salary package (see the Terms and Conditions part of this job posting).
The Accra office of the UN World Food Programme (WFP) requests applications from qualified individuals to occupy the following position.
- Position Title: IT Operations Associate
- Timeframe: 1 year (Extendable)
- Post Grade: GS 6
- Location of Duty: Accra
JOB OBJECTIVE:
To manage and direct Information Technology maintenance and support efforts to facilitate the efficient provision of IT services.
Key Tasks and Responsibilities
- Reporting directly to the Deputy Country Director, the IT Operations Associate will handle the following responsibilities.
- Perform system and hardware upkeep activities, including executing specialized network surveillance and system safeguarding, to guarantee technology operates efficiently.
- Oversee technology dependability, assess user requirements, evaluate data, and generate precise reports to suggest IT solutions that facilitate informed decision-making.
- Address inquiries autonomously, escalating when necessary, to guarantee that common IT questions are resolved and correct information is given to employees.
- Deliver standard technical instruction to end users of frequently utilized technology and systems, to aid WFP personnel in performing their tasks. 5. Offer training and guidance to junior team members in delivering IT support services to enhance the skill development of staff
- Facilitate the coordination of new application deployment to equip WFP personnel with the necessary tools for effective performance.
- Create standard materials like end-user and technical documentation to guarantee that employees can access necessary information regarding IT services and products.
- Enhance techniques and procedures in the IT department to facilitate the ongoing advancement of IT services offered.
- Oversee the installation and upkeep of telecommunications systems and equipment to guarantee optimal services in alignment with standard operational procedures.
- Manage a group of IT personnel to guarantee that personal and collective goals are achieved while adhering to all applicable rules and guidelines.
- Adhere to established emergency response protocols and procedures as needed to help ensure that emergency food assistance requirements are fulfilled
Required Academic Requirements
- Finishing secondary school education. A certificate from a post-secondary institution in the relevant functional area.
Preferred Qualifications for entering the position:
- Possesses experience evaluating service management outcomes and formulating service improvement suggestions. Has taken part in business process re-engineering initiatives and recognized enhancements in service management. Possesses experience in engaging with procurement/budgeting processes at the country office level.
- General Service (Headquarters): Proficiency (level C) in the English language. Depending on the post’s location or area of responsibility, fluency (level C) or intermediate knowledge (level B) in another official language may be necessary. General Service (Field): Proficiency in both spoken and written communication in the UN language applicable at the duty station and in the local language, if it varies.
How to Apply For This Job Vacancy at the World Food Programme
- Candidates must submit their applications and CV with three references online. Follow the instructions provided.
- Female candidates are encouraged to apply.
- Individuals with disabilities are likewise encouraged to submit applications.
- Only candidates who meet the criteria and are shortlisted will be contacted.
Closing Date: 14 days from the date of announcement.
NOTE:
It is important to keep in mind that employers receive many applications for each job posting and will only select the most qualified candidates. Furthermore, NewsNowGh does not have any influence over the decisions made by employers/recruiters. As a result, we cannot guarantee that sending applications will lead to candidates being shortlisted or selected for a particular position.
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