Job Opening at Concentrix Company Limited

April 4, 2026 12:02 pm

Job Opening at Concentrix Company Limited

Concentrix is hiring enthusiastic and driven individuals to join its team as Customer Service Advisors with a strong sales focus. This opportunity suits candidates who enjoy interacting with customers while promoting products that align with their interests. If you have a passion for sports and fashion and want to turn conversations into sales opportunities, then this role offers an exciting path.

To begin with, Concentrix partners with leading global brands to deliver outstanding customer experiences. In this role, you will support a top sports brand while helping customers find products that match their lifestyle. As a result, your ability to combine service with sales will play a key role in your success.

Role Overview

The Customer Service Advisor will handle incoming customer inquiries across multiple communication channels. You will provide solutions, build relationships, and identify opportunities to recommend products. At the same time, you will contribute to both customer satisfaction and sales performance.

Key Responsibilities

In this role, your daily activities will focus on delivering excellent service while driving results:

Respond to customer inquiries through phone, email, live chat, and instant messaging
Build strong connections with customers by understanding their needs and preferences
Recommend products that match customer interests and improve their experience
Identify buying signals and turn interactions into sales opportunities
Maintain accurate records of customer interactions in the system
Work with team leaders to improve processes and enhance customer satisfaction
Participate in training sessions to strengthen product knowledge and sales skills

Furthermore, your ability to communicate effectively will help you create memorable customer experiences.

Required Qualifications

To qualify for this position, candidates should meet the following requirements:

Undergraduate or graduate degree in any field
One to two years experience in customer service or sales, preferably in retail or sports related environments
Strong verbal and written communication skills in English
Ability to engage confidently with customers across different platforms

In addition, candidates with knowledge of sports and fashion trends will have an advantage.

Skills and Competencies

The ideal candidate should bring a mix of customer service expertise and sales awareness:

Strong problem solving and analytical skills
Ability to multitask in a fast paced environment
Customer focused mindset with strong listening skills
Confidence in identifying and acting on sales opportunities
Good understanding of current trends in sports and fashion

Moreover, candidates who stay updated on industry trends will connect better with customers.

Personal Attributes

Success in this role depends on your attitude and approach to work. Therefore, candidates should demonstrate:

Resilience and adaptability when handling high volumes of interactions
Strong teamwork and willingness to collaborate
Attention to detail when managing customer information
Ability to remain calm and focused under pressure

Additionally, a positive mindset will help you thrive in this environment.

Why Join Concentrix

Working with Concentrix offers a chance to grow within a global organization that values performance and development. You will gain experience in both customer service and sales while working with a leading brand.

Key benefits include:

Exposure to international customer experience standards
Opportunity to develop sales and communication skills
Supportive environment with ongoing training
Career growth within a global company

How to Apply for this Job at Concentrix Company Limited

Click Here to Apply

Closing Date: 30th April 2026

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.