New Job Vacancy at Ecobank Ghana

By Eric Appiah

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December 7, 2025 11:12 am

New Job Vacancy at Ecobank Ghana

POSITION: Manager, Cloud Operations

Job Description

Ecobank Transnational Incorporated stands as a leading Pan-African financial institution, driving digital innovation and secure banking solutions across the continent. Our Technology Infrastructure Operations unit is central to this mission, ensuring the delivery of resilient, secure, and scalable cloud services that power our digital platforms and enterprise systems.

We are seeking an experienced Manager for Cloud Operations to provide strategic and hands-on leadership across our multi-cloud environment, encompassing AWS, Azure, Oracle Cloud Infrastructure, and Google Cloud Platform. This senior role is pivotal for maintaining the performance, security, and cost-efficiency of the cloud infrastructure that supports our critical banking workloads.

Role Overview

As the Manager of Cloud Operations, you will lead the end-to-end management of our cloud environments, ensuring high availability, robust security, and operational excellence. You will bridge technical and business teams, driving service reliability, incident response, and continuous improvement in a regulated banking context. This position demands deep cloud expertise, operational maturity, and a proven ability to manage large-scale, mission-critical systems.

Key Responsibilities

Operational Leadership and Strategy:

Oversee daily cloud operations to ensure optimal performance, availability, and resilience across all platforms.
Lead and mentor a high-performing CloudOps team, fostering a culture of automation and service excellence.
Define and execute the Cloud Operations roadmap in alignment with enterprise cloud strategy and business goals.
Participate in IT governance forums to represent operational interests and influence architectural standards.

Service Reliability and Incident Management:

Own service level objectives (SLOs) and error budgets for critical cloud workloads.
Implement comprehensive monitoring, observability, and alerting using advanced tools.
Lead incident response, root cause analysis, and post-incident reviews to prevent recurrence.
Manage disaster recovery strategies and ensure compliance with recovery time and point objectives.

Cost Optimization and Governance:

Partner with FinOps and architecture teams to track cloud expenditure, identify savings opportunities, and enforce cost governance.
Support chargeback models and promote rightsizing, reserved instances, and automated scaling.

Security, Compliance, and Automation:

Enforce security best practices across IAM, encryption, patching, and secrets management
Ensure audit readiness and align operations with ISO 27001, PCI-DSS, and internal compliance frameworks.
Drive automation initiatives using Infrastructure-as-Code (IaC) and GitOps to enhance platform stability and reduce manual intervention.

Your Profile and Qualifications

Education and Certifications:

Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field.
Professional cloud certifications (AWS, Azure, OCI, or GCP) are required.
ITIL v4 Foundation or Practitioner certification is essential.

Experience and Skills:

Minimum of ten years in IT infrastructure, with at least five years in cloud operations leadership within an enterprise environment.
Proven expertise in managing multi-cloud and hybrid deployments, container orchestration, and serverless architectures.
Strong background in building observability platforms and implementing SRE/DevOps practices.
Excellent stakeholder management, communication, and problem-solving skills.
Proactive, ownership-driven mindset with the ability to perform under pressure in a 24/7 environment.

If you are a cloud operations leader ready to ensure the resilience and innovation of Africa’s leading banking infrastructure, we encourage you to apply. Join Ecobank and play a strategic role in shaping the future of secure, scalable digital banking across the continent.

How to Apply for this Job Vacancy at Ecobank Ghana

Click Here to Apply

Closing Date: 21 December 2025

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.