New Job Opening at Old Mutual Ghana
Job Title: Client Relationship Officer
Company Profile
Old Mutual Ghana is a proud member of the internationally respected Old Mutual Group, providing trusted financial services in Ghana since 2013. Our comprehensive portfolio includes life assurance, asset management, pensions, banking, and general insurance. We are committed to meeting the diverse and evolving financial needs of individuals and businesses nationwide.
The Opportunity
We are hiring a full-time Client Relationship Officer for an on-site role in Accra. This position is central to our customer-centric mission. You will serve as the primary liaison for our clients, responsible for fostering lasting partnerships, identifying growth opportunities, and delivering exceptional service. You will play a direct role in helping clients secure their financial futures.
Role Description
As a Client Relationship Officer, you will manage the end-to-end client experience. Your core responsibilities will include:
- First, you will proactively build and maintain strong, trust-based relationships with a portfolio of clients.
- You will identify and pursue new sales opportunities by understanding client needs and presenting suitable Old Mutual products and solutions.
- A key duty involves providing outstanding customer service, promptly addressing inquiries, and effectively resolving any concerns.
- Furthermore, you will assist clients with basic financial planning guidance and ensure all client documentation is accurate and complete.
- You will also collaborate with internal teams, such as underwriting and claims, to ensure a seamless service experience for your clients.
- Additionally, you will regularly engage with clients and partners to deepen relationships and uncover opportunities for added value.
- Finally, you will work diligently to achieve and exceed your individual sales and service targets.
Required Skills & Experience
The ideal candidate will be a dynamic communicator with a strong commercial focus:
- Exceptional business relationship management skills to nurture and grow client partnerships.
- Outstanding communication and customer service abilities for clear and effective client interactions.
- Proven experience in sales, with a track record of identifying opportunities and meeting targets.
- A proactive, problem-solving mindset and a meticulous, detail-oriented approach.
- A Bachelor’s degree in Business Administration, Finance, Marketing, or a closely related field.
Location: Accra
Why Join Old Mutual Ghana?
This role offers a stable and rewarding career with a global financial leader. You will receive comprehensive training, have access to a wide range of financial products, and enjoy the support of an established brand. We offer competitive compensation, professional growth opportunities, and the satisfaction of making a tangible difference in clients’ lives.
How to Apply for this Job at Old Mutual Ghana
If you are a results-driven professional passionate about client service and financial solutions, we encourage you to apply.
Please send your Curriculum Vitae (CV) via email to: Vincent.Adri@oldmutual.com.gh
Application Deadline: 10 January 2026
Build a meaningful career by helping others achieve their financial goals. Join the Old Mutual Ghana team as a Client Relationship Officer and become a trusted advisor in Accra.
NOTE:
Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.
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