Knowledge Management Expert at Ghana Water Company Limited
Ghana Water Company Limited was established on 1st July, 1999 following the conversion of Ghana Water and Sewerage Corporation into a state-owned limited liability company under the Statutory Corporations (Conversion to Companies) Act 461 of 1993 as amended by LI 1648.
Job Description
The knowledge Management Expert will be in charge of handling all activities related to the sharing and storing of knowledge
Key Responsibilities
- Monitor all project activities, expenditures and progress towards achieving the project output
- Implementing initiatives and lead efforts for project evaluations, analysis and learning
- Collecting, structuring and digitally storing of information, such as customer satisfaction
- Developing and conducting customer satisfaction surveys as well as developing and maintaining low Income Urban Communities (LIUC) service databases
- Efficiently liaising with staff and providing them the necessary guidance and support so that the team data collection and reporting efforts reap positive results
- Oversee capacity building and support for internal knowledge acquisition, management and sharing: ensure relevant communities of practice are developed and strengthened
- Translating gathered and available knowledge into materials (impacts stories, factsheets, briefing notes, documentaries, etc) for dissemination to key internal and external stakeholders
- Lead, in collaboration with relevant departments of GWCL to implement M&E of service delivery
- Create ways to maintain a sustainable competitive advantage.
Qualification Required & Experience
- Bachelor’s Degree in Social Science or related field
- At least 3 to 5 years post-qualification working experience and sound knowledge of the “donor sector”
Location: Accra
Applications accompanied by supporting documents, names and addresses of 3 referees should be sent to:
The Managing Director
Ghana Water Company Limited
P.O.Box MB 194
Head Office
Ministries – Accra
Closing Date: 22 April, 2022
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