Job Opportunity at First National Bank Ghana

April 1, 2026 11:15 am

Job Opportunity at First National Bank Ghana

Job Title: Sales and Service Coordinator

First National Bank Ghana is inviting ambitious and customer focused professionals to apply for the role of Sales and Service Coordinator within its Retail Banking division. This opportunity suits individuals who enjoy leading teams, building client relationships, and delivering outstanding service. If you want to grow your career in banking while contributing to a dynamic and innovative environment, this role offers a strong platform.

To begin with, First National Bank Ghana continues to build a culture that values curiosity, collaboration, and performance. Therefore, joining this team means working alongside talented professionals who focus on delivering meaningful financial solutions. In addition, the role allows you to combine leadership with sales execution to drive measurable results.

Role Overview

The Sales and Service Coordinator will take ownership of branch sales activities and customer service delivery. You will guide team members, ensure targets are achieved, and maintain high service standards. At the same time, you will strengthen customer relationships while supporting business growth.

Key Responsibilities

In this position, you will handle both leadership and operational tasks that contribute to overall branch success:

Set and manage sales targets while aligning them with branch budgets and business goals
Monitor costs and ensure efficient use of resources to improve profitability
Deliver exceptional customer service through proactive engagement and tailored solutions
Manage and grow existing client relationships while identifying new business opportunities
Expand the active customer base by generating leads and converting prospects
Identify cross selling opportunities to maximize the value of the business portfolio
Track sales performance and guide the team to meet established targets
Ensure full compliance with regulatory requirements and internal policies
Maintain operational standards while managing risk and audit processes
Supervise team members by providing guidance, support, and accountability

Furthermore, your leadership will shape team performance and customer satisfaction. Strong decision making and communication skills will help you succeed in this role.

Skills and Experience Required

To qualify for this position, candidates should meet the following requirements:

Relevant academic qualification in business, finance, or a related field
Minimum of three years experience in a similar role within banking or financial services
Proven ability to lead teams and manage performance effectively
Strong creative thinking skills with the ability to deliver innovative solutions
Excellent communication and interpersonal abilities

In addition, candidates must demonstrate the ability to manage multiple responsibilities while maintaining high standards.

What Makes You a Strong Fit

You will stand out as a candidate if you:

Adapt quickly to change and remain open to learning new ideas
Enjoy working in a collaborative environment with diverse teams
Take initiative and remain focused on achieving results
Build strong relationships with both clients and colleagues

Moreover, your ability to balance sales performance with service excellence will drive long term success.

What You Will Gain

Working with First National Bank Ghana offers valuable opportunities for growth and development. Benefits of this role include:

Access to professional networking and collaboration opportunities
Exposure to a challenging and fast paced banking environment
Opportunity to contribute ideas and support innovation
Career growth within a respected financial institution

Additionally, you will develop leadership, sales, and customer management skills that will support your long term career.

Why You Should Apply

This role offers a unique combination of leadership, sales, and customer service responsibilities. You will influence branch performance while helping customers achieve their financial goals. As a result, your impact will extend beyond daily operations to long term business success.

If you are ready to take the next step in your banking career and thrive in a results driven environment, then consider applying for this Sales and Service Coordinator position at First National Bank Ghana.

How to Apply for this Job at First National Bank Ghana

Click Here to Apply

Closing Date: 30th April 2026

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.