Job Vacancy at Owiredu Yeboah Consult

May 22, 2026 11:25 am

Job Vacancy at Owiredu Yeboah Consult

Owiredu Yeboah Consult is seeking a Female Client Relations Officer to join our team. If you possess strong attention to detail, excellent time management skills, and the ability to communicate with polish, warmth, and discretion, this role offers the opportunity to serve as the primary contact for client inquiries and feedback through phone calls, WhatsApp, email, and other channels.

Why Owiredu Yeboah Consult?

Owiredu Yeboah Consult values client relationships, satisfaction, and long term partnerships. We believe that a dedicated client relations officer can transform a transactional interaction into a lasting relationship. As a Female Client Relations Officer, you will not simply answer calls; you will build and nurture relationships, source new clients, handle inquiries and feedback, and ensure every client feels heard and valued. Your ability to communicate with polish and discretion will directly impact client retention and loyalty.

Your Mission

You will take responsibility for building and nurturing long term relationships with clients, ensuring their satisfaction at every touchpoint. Your role includes client sourcing, serving as the primary contact for client inquiries and feedback through phone calls, WhatsApp, email, and other channels. Your attention to detail and organizational skills will keep client records accurate, while your warmth and discretion will build trust.

Key Responsibilities

Your role spans relationship building, client sourcing, inquiry handling, feedback management, and record keeping. Here is what you will tackle:

Relationship Building

You will build and nurture long term relationships with clients, understanding their needs and preferences.
Proactively checking in on client satisfaction and addressing concerns before they escalate.

Client Sourcing

You will source new clients, identifying potential leads and converting them into long term relationships.
Networking through calls, emails, and professional platforms.

Primary Contact

You will serve as the primary source of contact for client inquiries and feedback, responding promptly and professionally.
Managing communication channels including phone calls, WhatsApp, email, and others.

Feedback Management

You will collect and document client feedback, sharing insights with management for service improvement.
Handling complaints with discretion and resolving issues to the client’s satisfaction.

Record Keeping

You will maintain accurate records of client interactions, inquiries, and feedback.
Ensuring follow up actions get completed and documented.

What You Bring to the Role

Qualifications & Experience

An undergraduate degree in any field.
A minimum of one to three years of work experience in customer service or a related field.

Communication Skills

Well spoken with excellent communication skills, both verbal and written.
Ability to communicate with polish, warmth, and discretion, building trust with clients.
Fluency in English for professional correspondence.

Organizational Skills

Strong attention to detail to capture client preferences and inquiry specifics.
Strong time management and prioritization skills to handle multiple client requests simultaneously.

Personal Attributes

Client focused: You genuinely enjoy helping people and solving their problems.
Calm under pressure: You handle angry or upset clients without taking it personally.
Resourceful: You find answers to client questions even when you do not know them immediately.
Discreet: You maintain client confidentiality, never sharing sensitive information.
Proactive: You reach out to clients before they need to contact you.

Why This Role Suits You

Relationship Focus: You will build long term connections, not just process transactions.
Multi Channel Communication: You will use phone, WhatsApp, email, and other platforms daily.
Client Sourcing Responsibility: You will bring in new clients, not just serve existing ones.
Discretion Required: You will handle sensitive client information with professionalism.

Key Details to Remember

Role: Female Client Relations Officer
Company: Owiredu Yeboah Consult
Experience Required: Minimum 1–3 years in customer service or related field
Education Required: Undergraduate degree
Key Skills: Excellent communication, attention to detail, time management, polish, warmth, discretion

How to Apply for this Job at Owiredu Yeboah Consult

If you possess the qualifications and drive to excel as a Female Client Relations Officer, we want to hear from you. Follow these steps to submit your application:

Prepare an updated Curriculum Vitae highlighting your customer service experience, communication skills, and client relationship examples.
Ensure your CV reflects your undergraduate degree and one to three years of relevant experience.
Send your CV to: reply@owireduyeboahconsult.org

Closing Date: The closing date is June 19, 2026.

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.