Build Oyster Ventures Invites Job Applications

March 28, 2026 1:00 pm

Build Oyster Ventures Invites Job Applications

POSITION: Customer Experience & Operations Assistant

Build Oyster Ventures, a dynamic building materials company operating both in store and online, is seeking a smart, energetic Customer Experience & Operations Assistant to join our team. If you possess strong communication skills, familiarity with social media and WhatsApp Business, and a drive to deliver exceptional service, this role offers the perfect opportunity to grow with a business that values ambition and initiative.

Why Build Oyster Ventures?

Build Oyster Ventures supplies high quality construction materials to homeowners, contractors, and builders across Ghana. We combine the convenience of online shopping with the reliability of a physical store presence, ensuring our customers receive the best of both worlds. As a fast growing business, we need team members who share our commitment to excellence and our passion for serving customers. Moreover, we invest in our people, offering performance bonuses and clear pathways into supervisory and management roles.

Your Mission: Deliver Seamless Customer Experiences

You will serve as the bridge between our customers and our operations, handling inquiries across walk in visits, phone calls, WhatsApp, and social media. Your ability to provide product information, prepare quotations, and follow up on sales will directly impact our revenue. Additionally, you will manage online platforms, coordinate with the warehouse team, and ensure every customer leaves satisfied.

Key Responsibilities

Your role spans customer engagement, sales support, online management, and operational coordination. Here is what you will tackle:

Customer Engagement & Sales

You will respond to customer inquiries via walk in visits, phone calls, WhatsApp, and social media with professionalism and speed.
Providing detailed product information and recommending suitable building materials helps customers make informed decisions.
Preparing accurate quotations and following up persistently closes sales and builds customer loyalty.

Order Management & Fulfillment

You will process and track customer orders for both online and in store purchases, ensuring accuracy at every step.
Coordinating with the store and warehouse team for order fulfillment and delivery keeps promises to customers.
Handling customer complaints professionally resolves issues and preserves relationships.

Online Platform Management

You will update product listings, prices, and stock on online platforms, ensuring customers see accurate, current information.
Posting content and responding to messages on Instagram, Facebook, and WhatsApp Business builds our digital presence and engages our audience.

Record Keeping & Reporting

You will maintain daily records of sales, inquiries, and pending orders, providing visibility into business activity.
Tracking performance helps identify trends and opportunities for improvement.

What You Bring to the Role

We are looking for a candidate with the right qualifications, experience, and personal attributes. Here is what you need:

Qualifications & Experience

SSCE, Diploma, or Degree in any related field.
Zero to two years of experience in sales, retail, or customer service.

Technical Skills

Good knowledge of WhatsApp Business, social media platforms, and basic computer tools including Excel.
Ability to learn new systems quickly.

Personal Attributes

Strong Communication: You express yourself clearly and listen actively to understand customer needs.
Customer Focused: You genuinely enjoy helping people and go the extra mile to ensure satisfaction.
Sales Driven: You understand that service excellence leads to sales success and pursue opportunities confidently.
Multitasker: You handle multiple inquiries and tasks simultaneously without losing focus.
Proactive: You anticipate needs and take initiative before being asked.

Location Requirement

You must reside within Hatso, Bohye, Agbogba, Kwabenya, or Ashogman. Proximity ensures reliable attendance and quick response when needed.

Added Advantage

Experience in building materials, hardware, or construction related business gives you a head start.
Basic knowledge of digital marketing or content creation adds extra value to our online presence.

What We Offer

Monthly Salary: GHS 1,800 to 2,000 provides financial stability.
Sales Commission: Earn additional income based on your performance.
Performance Bonuses: Rewards for achieving and exceeding targets.
Growth Opportunities: Clear pathways into supervisory and management roles for high performers.

How to Apply for this Publicis West Africa Job

If you possess the skills, drive, and customer focus we seek, we want to hear from you. Follow these steps to submit your application:

Prepare your updated Curriculum Vitae highlighting your customer service experience, communication skills, and familiarity with digital platforms.
Ensure your application reflects your ability to multitask and thrive in a fast paced environment.
Send your CV via email to hradmin@oysterintegrated.com.
Use Application – Customer Experience & Operations Assistant as your subject line.

Do not wait. This is your chance to join a growing building materials business where your contributions will make a tangible impact. Apply today and take the first step toward a rewarding career with Build Oyster Ventures.

NOTE:

Please be aware that employers typically receive a high volume of applications for each position and will only shortlist the most qualified candidates. Please note that NewsNowGh.com is not involved in the employer’s recruitment decisions and does not guarantee that applicants will be shortlisted or selected for any role.