UK Visa-Sponsored Customer Liaison Officer Jobs in 2025 (£10–£20 per hour)

Finding a rewarding job abroad can be challenging, especially when seeking positions with visa sponsorship. The role of a Customer Liaison Officer in the United Kingdom offers a promising opportunity. This position not only allows you to advance your customer service career but also provides visa sponsorship for qualified international candidates.

This article will cover the Customer Liaison Officer positions available in the UK, including qualifications, responsibilities, benefits, and the application process. This guide will help you determine if this role aligns with your career goals, whether you’re already in the UK or considering a move.

Key Points

• Company: InspireAll Leisure & Family Support Services
• Position: Customer Liaison Officer
• Location: United Kingdom
• Employment Type: Full-time / Part-time
• Salary Range: £10.00–£20.00 per hour
• Visa Sponsorship: Available for eligible international candidates

Overview: Customer Liaison Officer

A Customer Liaison Officer acts as the bridge between an organization and its customers. Their main goal is to ensure customers receive timely support, resolve issues, and maintain positive relationships. This role is vital for organizations that prioritize customer satisfaction, directly impacting the company’s reputation and success.

InspireAll Leisure & Family Support Services, a respected organization in the UK, is currently seeking dedicated Customer Liaison Officers. They offer competitive salaries and visa sponsorship for qualified candidates in both full-time and part-time roles.

Job Description and Core Responsibilities

As a Customer Liaison Officer, you will have a variety of responsibilities aimed at maintaining excellent customer relationships. Key duties include:

• Primary Contact Point: You will be the first contact for customers with inquiries, complaints, or feedback. Clear and courteous communication is essential.
• Providing Information and Assistance: Customers often need detailed information about policies, products, or services. You will respond to their queries and guide them through processes.
• Resolving Customer Issues: Timely resolution of customer complaints is crucial. You will identify problems, coordinate with internal teams, and follow up to ensure customer satisfaction.
• Maintaining Customer Records: Accurate documentation of interactions helps track issues and improve service quality. You will update databases and generate reports on customer feedback.
• Collaborating with Internal Teams: Working with sales, marketing, and operations teams is often necessary to enhance customer satisfaction and resolve issues efficiently.
• Supporting Process Improvements: You may assist in identifying areas for improving customer service processes, contributing to the organization’s efficiency and customer experience.
• Upholding Professionalism: Maintaining a professional and positive attitude is vital for building trust and rapport with customers.

Required Qualifications and Skills

Candidates should meet the following qualifications and skills to succeed in this role:

• Educational Background: A high school diploma or equivalent is required; a bachelor’s degree or diploma is preferred. Certifications in customer service are advantageous.
• Experience: 1-2 years of experience in customer service or liaison roles is preferred, showcasing your ability to handle inquiries and complaints effectively.

Key Skills:

• Strong written and verbal communication skills
• Ability to remain calm in high-pressure situations
• Problem-solving and negotiation skills
• Good interpersonal skills for building rapport
• Familiarity with CRM tools and customer service software
• Strong organizational and time management abilities

Salary

Customer Liaison Officers at InspireAll Leisure & Family Support Services receive competitive compensation. Salaries typically range from £10.00 to £20.00 per hour, depending on the role and experience level.

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Conclusion

The Customer Liaison Officer position in the UK offers a rewarding career path for those passionate about customer service and relationship management. This opportunity includes visa sponsorship for qualified candidates worldwide. InspireAll Leisure & Family Support Services is committed to providing a supportive work environment with ample opportunities for growth and training.

If you are looking for employment in the UK and possess relevant qualifications or experience, this role could be a perfect fit. Take the first step toward a fulfilling career in customer liaison by preparing your application today!