Responsibilities

• Firstly, Achieve net profit growth for business.
• Secondly, Manage average rand value of differences of the team to minimise losses to the business.
• Thirdly, Manage the service quality of the Branch through the Branch’s Service Quality Balanced Scorecard.
• Moreover, Manage the migration of accounts from transactional to Self Service.
• Additionally, Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information.
• Then, Manage compliance, measured using the routine audit results specific to the processes controlled by the co-ordinator. (YTD Scoring).
• Also, Manage teller team efficiencies through number of differences and average number of transactions.
• Afterwards, Manage own development to increase own competencies.
• Lastly, Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.