Relationship Officer, Business Banking at Savings & Loans

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POSITION: Relationship Officer, Business Banking

SUMMARY

Relationship managers build strong relationships with customers and business clients. You will seek out new business opportunities, advise clients on product/service solutions that meet their needs and resolve any issues or complaints.

Key Responsibilities:

  • Maintaining a deep knowledge of company products and services.
  • Building and maintaining strong relationships with prospective and existing clients.
  • Researching and pursuing new business opportunities.
  • Identifying clients’ needs and requirements and proposing suitable solutions.
  • Providing clients with comprehensive product/service consultations and guiding their decision-making process.
  • Upselling and cross-selling products/services to clients.
  • Resolving complaints and issues efficiently and in a timely manner.
  • Meeting sales/revenue targets.
  • Ensuring client satisfaction.

RELATED: Internal Audit Manager West Africa at Unilever

SKILLS NEEDED

  • Experience as a relationship manager, in customer service, or a similar role.
  • Ability to build and maintain strong client and business relationships.
  • Proficiency in Microsoft Office and CRM software.
  • Excellent communication and interpersonal skills.
  • Good conflict resolution and problem-solving skills.
  • Leadership and team management skills.
  • Customer-oriented.
QUALIFICATION 
  • A first degree
  • A graduate degree is an advantage
  • Upwards of three years experience in relationship management in SME BSDI

HOW TO APPLY

Qualified persons should kindly send their e-versions of Cover Letters and CVs: [email protected] / [email protected]

CLOSING DATE: Not later than Friday, February 11, 2022

NOTE:

UNDER NO CIRCUMSTANCE SHOULD AN APPLICANT PAY MONEY TO ANYONE IN GETTING A JOB WE HAVE PUBLISHED 

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