August 8th, 2020 at 08:47 pm
Position Description
mPharma is looking for a Pharmacy Technician with a background in healthcare management and Pharmaceuticals. The candidate will be the face of our B2C business and responsible for helping customers use and maneuver our service. The B2C business is a new business unit in mPharma that focuses on creating innovative financing schemes for out-of-pocket paying patients with the aim of improving access to chronic or long-term duration treatments.
- Obtains client/patient information by answering telephone calls; verifying and providing information
- Maintains and improves quality by adhering to standards and guidelines
- Following call center/communication “scripts” when handling different topics
- Build sustainable relationships and engage customers/patients
- Update job knowledge by studying new products and following Pharmaceutical industry best practice
- Meet personal/team qualitative and quantitative targets
- Partake in taking prescription orders from consumers/patients and capturing appropriately
- Involved in medication packaging and labeling
- Provision of medication counseling tips to patients
- Provide regular updates on stocks availability for delivery
Our Ideal Candidate
- Qualified and professional Pharmacy Technician with at least 2 years of work experience in the community/retail space
- Conversant with code of ethics of the Ghana Pharmacy Council
- Ability to work efficiently with all team members within and outside the unit
- Must pay attention to detail even under work-related pressure
- Team player
- Efficient at multitasking
- Computer literate
To Apply
Send only your CV and cover letter to careers@mpharma.com using the following subject line: “Pharmacy Technician – Mutti Delivery Pharmacy” – [Your Name]”. Please note that only shortlisted candidates will be contacted
CLOSING DATE: Ongoing