P.M Renaissance Calls For Job Applications

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P.M Renaissance is a Boutique People Management Consulting Firm aimed at helping quality organizations create working environments that support the achievement of desired business results, through their most valuable assets – their People!

About the job

POSITION: CUSTOMER SERVICE REPRESENTATIVES

  • Location: Accra
  • Industry: IT
  • Job Type: Full time.

Scope

The Customer Service Representatives will address customer complaints and escalate complaints across a number of communication channels.

Key Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Building product knowledge so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process

APPLY FOR THESE JOBS:

Requirements

  • A Bachelor’s degree /HND Holder in relevant subjects
  • Experience working in customer care/ customer support roles
  • Ability to work in a fast-paced environment
  • Fluency in written & spoken English and in any Ghanaian language is mandatory
  • Strong analytical and organizational skills
  • Ability to solve problems and make decisions quickly
  • Excellent work ethic and ability to work with minimal supervision
  • Self-motivated
  • Keen attention to details
  • Ability to work in a team and independently
  • Excellent time management skills
  • Excellent communication skills

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

CLOSING DATE: February 25, 2022

NOTE:

UNDER NO CIRCUMSTANCE SHOULD AN APPLICANT PAY MONEY TO ANYONE IN GETTING A JOB WE HAVE PUBLISHED 

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