June 15th, 2020 at 09:49 am
Applications are invited from interested and suitably qualified candidates for Operations Specialist At Bolt Ghana.
- Company: Bolt
- Location: Ghana
- State: Accra
- Job type: Full-Time
- Job Category: Management Jobs in Ghana
What you’ll be doing:
- Support all Bolt’s Food Delivery operations in the city
- Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
- Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users, couriers and restaurants
- Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
- Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
- Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
- Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.
Requirements:
- Have 2 years experience in an analytical position
- Have a data-driven analytical mindset (good Excel skills are a plus)
- Amazing negotiation and communication skills in English
- Be a hustler, not stopping after 20 obstacles a day
- Be passionate about new technologies and food tech
You’ll get extra credit for:
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business
Benefits:
- Motivating compensation – motivational base pay and company stock options
- No corporate BS – we’re moving too fast for that
- Amazing personal growth experience at one of the fastest-growing startups in Europe
- Working with a motivated and talented international team, plus regular team events
- Flexible working hours – as long as you get the work done
- Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world