March 9th, 2023 at 10:12 am
Old Mutual Announces Available Job Offer
Job Title: Operations Manager
Role Overview
This job is responsible for making sure that business plans are carried out at the operational level by other managers and their teams. The Operations Manager is in charge of the most important work streams (Premium Administration, Claims Processing, and New Business Processing) and makes sure that day-to-day tasks are done well. The person in charge will be in charge of making sure that the business unit’s goals, strategies, and plans are put into action. This person will carry out the business’s policies and procedures to make sure the unit runs well.
Key Results Areas / Roles and Responsibilities
- Responsible for putting into action at the operational level the tactical business plans that come from the BU strategy.
- Manages both direct reports (from Team Leaders and Specialists) and indirect reports (from clerical staff).
- Owns operational efficiency and quality, including a balanced scorecard for operations that includes the business’s finances, people, processes, and customers.
- Combines all of these ways of making decisions into one.
- Helps with projects that have an effect on business deliverables (Delivery of level three plans).
- Major operational decisions are made based on the business plan.
- Gives the internal environment a context for operations and best practices.
- Make short-, medium-, and long-term plans for improving operations and offerings and put them into action.
- Find and set up other ways to collect and pay out premiums and claims, as well as other ways to get your product to people.
- Manage the relationship with the new business processing team as long as the contract is in effect.
- Build and keep relationships with internal and external stakeholders that will help improve the customer experience.
- In charge of making sure the team and business get clear and effective messages.
- When needed, it gives technical consulting services.
Requirements: Needed are the skills, qualifications, and experience
- Actuarial science, business administration, or something similar from a university.
- At least 3–5 years of work experience in similar positions.
- As an added bonus, you can get your ACII or Associate Actuary.
- Excellent knowledge of and experience in the insurance business
- To meet deadlines, you need to be good at managing projects, setting priorities, doing more than one thing at once, and managing your time.
- Good at getting along with other people, negotiating, and solving problems.
- Ability to act in a way that is honest, professional, and private.
Competencies
- Technical Knowledge: Planning, Organizing, and Taking Ownership
- Gaining Making commitments and business decisions
- Aligning How to Do Well for Success
- Teamwork
- Thinking in detail
- Problem Solving
- Negotiation
- Leadership
How to Apply for this Old Mutual Available Job
Closing Date: 11th March 2023
Also, For more Job Opportunities CLICK HERE
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